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laptop monitor problem

Discussion in 'Hardware' started by tarac, Oct 2, 2003.

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  1. tarac

    tarac Thread Starter

    Joined:
    Oct 2, 2003
    Messages:
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    okay well here it is
    i have a compaq lap top
    less than a year old
    one night i left it turned on to download some music
    in the morning i go to open the lid
    and my screen is almost completely black (i can still see some of my desktop, but its not functional at all)
    i fiddled with the contrast controls
    and that did nothing
    i dont know what to do, and i have no idea what happened
    please help me!
     
  2. tarac

    tarac Thread Starter

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    Oct 2, 2003
    Messages:
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    oh and if it makes a difference
    i use windows xp
     
  3. kiwiguy

    kiwiguy

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    Aug 17, 2003
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    17,584
    It sounds like the backlight is dead.
    On some models you need to replace the screen, not sure about yours. That can cost almost as much as a laptop.

    If its < 1 year old, its a warranty issue?
     
  4. Krall

    Krall

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    Sep 30, 2003
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  5. Krall

    Krall

    Joined:
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    Oh, and they put you on hold for quite a awhile so make sure you have time to call. Best time is during the day if you can.
     
  6. tarac

    tarac Thread Starter

    Joined:
    Oct 2, 2003
    Messages:
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    well that's trouble
    because i bought it from a small little store
    and they had purchased it from somebody else
    so there's that possibility that it was stolen
    damnits
     
  7. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
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    First Name:
    Rob
    If the laptop was manufactured less then a year ago, it doesn't matter where you bought it. Check their site for warranty, it may even have more then a years warranty.

    If the display is dim from boot-up and into windows and all the controls are as high as it can go then there's nothing you can do short of buying new parts. laptop parts aren't cheap.
     
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