I'm trying to fix my grandmothers laptop for her. Her mousepad stopped working and now the screen is frozen. I tried to unplug it from the wall and plug it back in, I pushed ctrl alt del, windows, esc, F1-F12 and nothing worked.
I now have it at my house and its still frozen, however I now have a message on the screen saying:
"The last attempt to resume the system from its previous location failed. Attempt to resume again?
(Use the arrow keys to highlight your choice.)
Continue with system resume
Delete restoration data and proceed to system boot menu
Its highlighted on the delete restoration data and proceed to system boot menu, but its frozen
This is a Toshiba laptop with Windows 7 and Internet Explorer
I now have it at my house and its still frozen, however I now have a message on the screen saying:
"The last attempt to resume the system from its previous location failed. Attempt to resume again?
(Use the arrow keys to highlight your choice.)
Continue with system resume
Delete restoration data and proceed to system boot menu
Its highlighted on the delete restoration data and proceed to system boot menu, but its frozen
This is a Toshiba laptop with Windows 7 and Internet Explorer