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Laptop no sound problem

Discussion in 'Hardware' started by AimeeLou1984, Oct 29, 2007.

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  1. AimeeLou1984

    AimeeLou1984 Thread Starter

    Joined:
    Oct 29, 2007
    Messages:
    1
    Hello,

    I bought a laptop through the catalogue - ACE and it was listed as a Qmultimedia laptop. It does not have a particular make or model anywhere on the laptop and after trying to get help from ACE regarding this problem I am having with the sound, they have been no use at all.

    The trouble is when I go to the control panel and I click on "Sounds and Audio", everything is faded out. I go to the device manager and under sounds it says:

    -Audio Codecs
    -Legacy Audio Drivers
    -Legacy Video Capture Devices
    -Media Control Devices
    -Video Codecs

    All of them say they are working fine. Why might the sound be all faded out in the control panel? I have a microphone symbol just above the laptop mousepad so surely that means I can get sound?

    The problem is not knowing what make the laptop actually is. Can someone please help me?
     
  2. danniy

    danniy

    Joined:
    Oct 26, 2007
    Messages:
    29
    Hello. As you describe it this is a driver problem. Try to reinstall the audio drivers. Try to find another driver for your sound card.
    I might not be right. I will wait for a "doctor" to reply on this.
     
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