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Laptop not connecting to Internet

Discussion in 'Hardware' started by vsrin359, Apr 11, 2007.

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  1. vsrin359

    vsrin359 Thread Starter

    Joined:
    Apr 11, 2007
    Messages:
    2
    I use a compaq v200 model celeron laptop with windows xp.
    Im unable to connect to the net despite having the same settings as my desktop which is connecting to the internet.
    However ,Im able to make calls using skype loaded in my laptop .
    Request advise me what is to be done to rectify this problem
    Srinivas
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Welcome to TSG:
    Probably need to know:
    Who is your ISP(cable/dsl)
    Describe your network(Router/modem,etc)
    Did this ever work?
    If so,when did it stop working
    Are you using encryption?
    What firewalls do you have active?
     
  3. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    Does email work? What browser are you using and did you try another? Are you connecting through wireless or added adapter? Did it work before?
     
  4. vsrin359

    vsrin359 Thread Starter

    Joined:
    Apr 11, 2007
    Messages:
    2
    Thanks for the reply
    The ISP is Airtel Broadband
    Firewall is windows firewall ( tried turning it off also )
    the cable terminates on a 24 port unmanaged switch and routed to various i/o 's
    It was always working . Suddenly one day while shutting down I got a message that skype is unable to initialize since the windows station is shutting down.After this only skype calls are working and other sites Im unable to connect .
    My desktop which is connected to the same I/o and having same ip address works fine .
    When I connect my laptop I have trouble connecting to the net.
    Email also is not working ( on the laptop). My web browser is IE
    Im not sure about the encryption . can you elaborate pl
    Thanks in advance.
     
  5. mkn4372

    mkn4372

    Joined:
    Apr 12, 2007
    Messages:
    16
    Check for ur suystem with hijackthis utility and remove unwanted options. Even if restore your IP to previous stage using winsockfix tool
     
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