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Laptop not recognising memory stick or ipod

Discussion in 'Hardware' started by darren1972, Jun 9, 2010.

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  1. darren1972

    darren1972 Thread Starter

    Joined:
    Jun 9, 2010
    Messages:
    2
    Hi,

    My laptop will not allow me to save to or open files on a memory stick or my daughters ipod.

    when i put the memory stick in (usb) a message appears saying that hardware is detected but needs to be installed using the original disc or windows can search for it online.

    I dont have the original disc and windows can never find what it is looking for.

    I run with XP and IE.

    any ideas?

    I have tried using all 3 usb ports with the same outcome.
     
  2. Tagware

    Tagware

    Joined:
    Aug 3, 2009
    Messages:
    128
    You need to provide the USB device name otherwise we be unable to point u in the right direction for the device driver that you may need to load before OS reconise the USB device.

    Regards.
     
  3. schang626

    schang626

    Joined:
    Mar 2, 2010
    Messages:
    447
    you might need the chipset drivers.

    can you go into the device manager and look for anyting "!" or "?"
     
  4. darren1972

    darren1972 Thread Starter

    Joined:
    Jun 9, 2010
    Messages:
    2
    Thanks,

    I dont want to sound vague but it will not recognise ANY usb item
     
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