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Laptop not recognizing mouse plugged into usb port after hd switch

Discussion in 'Hardware' started by Morningshadow, Jul 1, 2007.

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  1. Morningshadow

    Morningshadow Thread Starter

    Joined:
    Jul 1, 2007
    Messages:
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    I was having trouble with my pavilion burning up hard drives so I purchased a new one rather than replacing it with the same one HP always done. I purchased the hard drive from Best Buy and they installed it into my laptop. I then loaded the OS and applications and drivers using the original recovery disks provided by HP. After that I updated windows XP until all the updates were completed.
    My problem is that the computer doesn't recognize usb mouses. I tried using my Razer Diamondback and it wouldn't recognize the hardware. After using the driver install disc provided with the mouse it still wouldn't work. I also attempted to download the lastest drivers directly from the website and that wouldn't work. I've had two other people who are much more computer literate than myself look at the computer and they couldn't figure out the problem either. It appears that it is only a problem with mice. I tried another mouse and it didn't work either. Also it recognized other usb 2.0 equipment just not mice. My friend also said that with the current XP installation service pack 2 it should automatically recognize most usb devices even with the driver disks. Any help into what could be causing this problem would be appreciated.
     
  2. Mosquito555

    Mosquito555

    Joined:
    Apr 25, 2007
    Messages:
    1,357
    Hi friend....

    The most likely to happen in your case is that while repairing your system they reseted CMOS/BIOS or they updated it (it usually resets itself to defaults after update). In BIOS there is an option for usb keyboard and mouse support. Since you have a laptop this option could be by default disabled. Hopefully, getting into BIOS and enabling usb mouse support will do the job! This option is more likely to be found in the "integrated peripherals" section of your BIOS setup. Then exit and save. Usually to access BIOS you have to press DEL during the POST/startup screen. You may have came across the message "Press DEL to enter setup". I cannot know many details since BIOSes have differences between computers especially laptops. Of course go ahead on asking questions if you want me to be more specific on something.
     
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