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Laptop only connects to router when right next to it

Discussion in 'Networking' started by NJMom130, Jul 30, 2012.

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  1. NJMom130

    NJMom130 Thread Starter

    Joined:
    Apr 25, 2003
    Messages:
    270
    Hi,

    My laptop is unable to connect to our router unless I am right next to it. I am in a split level house. When I go downstairs in our family room the laptop will not connect or is very slow loading. Once I move the laptop next to the router everything is fine. Can you please advise what the problem is?

    The lap top is an HP Pavilion with Windows 7. The router is netgear n750 WNDR4000. :Laptop was connected to internet this afternoon now this evening I have problems.

    Any help would be appreciated.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,659
    First Name:
    Terry
    For "right next to it," about 10 feet away line of sight, and for family room ...

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.
     
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