wcjohnson66
Thread Starter
- Joined
- Aug 9, 2012
- Messages
- 151
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3873 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1872 Mb
Hard Drives: C: Total - 190775 MB, Free - 139950 MB; D: Total - 260561 MB, Free - 260457 MB;
Motherboard: ASUSTeK Computer Inc., K53E
Antivirus: Microsoft Security Essentials, Updated and Enabled
When booting up the OS in normal mode, windows 7 pulls up all the normal desktop settings, icons, etc. but when you click on ANY program shortcut to run, the computer hangs up in perpetual hour-glass wait mode. Not even Clt-Alt-Del will work so a power-off force shut down is necessary. So we use the laptop in safe mode with networking and all is well.
We performed an extensive malware/virus clean up with one of the Tech Support Guys recently and I have included the link thread below for your review. We are confident it is not malware/virus related since the Tech Support Guy could not find anything on our computer hindering performance. Our conclusion is something is wrong with the OS. Your help and expertise would be greatly appreciated.
http://forums.techguy.org/virus-other-malware-removal/1144002-windows-7-running-slow-suspect.html
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3873 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1872 Mb
Hard Drives: C: Total - 190775 MB, Free - 139950 MB; D: Total - 260561 MB, Free - 260457 MB;
Motherboard: ASUSTeK Computer Inc., K53E
Antivirus: Microsoft Security Essentials, Updated and Enabled
When booting up the OS in normal mode, windows 7 pulls up all the normal desktop settings, icons, etc. but when you click on ANY program shortcut to run, the computer hangs up in perpetual hour-glass wait mode. Not even Clt-Alt-Del will work so a power-off force shut down is necessary. So we use the laptop in safe mode with networking and all is well.
We performed an extensive malware/virus clean up with one of the Tech Support Guys recently and I have included the link thread below for your review. We are confident it is not malware/virus related since the Tech Support Guy could not find anything on our computer hindering performance. Our conclusion is something is wrong with the OS. Your help and expertise would be greatly appreciated.
http://forums.techguy.org/virus-other-malware-removal/1144002-windows-7-running-slow-suspect.html