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Laptop powers when plugged, but shuts down when battery

Discussion in 'Hardware' started by johncray, Jun 14, 2016.

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  1. johncray

    johncray Thread Starter

    Joined:
    May 31, 2016
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    Hi I have an acer aspire one 725 and I'm having some battery issues. The laptop will power up and run fine without a battery inserted, but when you insert one it immediately shuts down. I have tried with 2 brand new acer branded batteries
     
  2. bobs-here

    bobs-here

    Joined:
    Mar 12, 2016
    Messages:
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    First Name:
    Bob
    welcome to the forum....

    its been seen at ours with several makes and as the batteries are new and branded, this narrows down the possibilities to points and the new battery short circuiting the laptop.

    power down the machine, unplug the power supply. power the machine back on (battery). once its fully up and running plug the power supply back in....this should reset the power plan software.

    now unplug the power supply and see if the machine stays on, which would be and sorted. if when you try to power the laptop back on and it doesn't light up.. then it is either physical damaged, such as a connector or a trigger within the system os.
    also, link for similar issue:
    http://windows.microsoft.com/en-us/windows7/how-do-i-change-the-low-battery-notification
     
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