Laptop problem

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Thumbas

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Dec 2, 2018
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So the problem that I am having is really weird and I could never find anyone else with this problem also. Sometimes my laptop screen just freezes and only continues to work when I move my mouse. Once I stop moving my mouse my screen freezes. I don't know how this happened. The only solution I found to fix it is to just to hold the power button to turn it off, but still comes back. This started napping about 2 months ago and I have been trying to fix it ever since but never found a way to fix it. If anyone can help please reply to this
 

Oddba11

Jim
It's My Birthday!
Joined
May 12, 2011
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8,336
Try manually updating/reinstalling the video drivers. The drivers should be available from the laptop manufacturers website.

You may also want to run a full Antivirus and Malware scan.
 
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