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laptop restarting randomly

Discussion in 'Hardware' started by hannybassem, Feb 6, 2020.

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  1. hannybassem

    hannybassem Thread Starter

    Feb 6, 2020
    i have a HP pavilion dv6 3144ee notebook,
    Processor: intel i5 m460 2.53GHZ.
    VGA: ATI mobility radeon hd 5650 1GB.
    Ram: 4 GB.

    here is where the problem happens i have another ram 4gb,as i was working with the full 8GB, it was working fine and now when i use it on the main ram slot the laptop shuts down and doesn't even go to the OS, and when i used 4 gb on the second slot it works but the OS when i hibernate or shutdown and start it it sometimes works and open the OS and sometimes it restarts until i press the start windows normally, but can also restart.

    i changed the thermal past on vga and processor cleaned every thing, and i am using the laptop charger,
    but i was making a primary hard disk self test and it always gives me this screen, and when i use the main ram slot always makes my laptop restarts

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