1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

laptop restarting randomly

Discussion in 'Hardware' started by hannybassem, Feb 6, 2020.

Thread Status:
Not open for further replies.
  1. hannybassem

    hannybassem Thread Starter

    Joined:
    Feb 6, 2020
    Messages:
    1
    i have a HP pavilion dv6 3144ee notebook,
    Processor: intel i5 m460 2.53GHZ.
    VGA: ATI mobility radeon hd 5650 1GB.
    HDD:500GB.
    Ram: 4 GB.

    here is where the problem happens i have another ram 4gb,as i was working with the full 8GB, it was working fine and now when i use it on the main ram slot the laptop shuts down and doesn't even go to the OS, and when i used 4 gb on the second slot it works but the OS when i hibernate or shutdown and start it it sometimes works and open the OS and sometimes it restarts until i press the start windows normally, but can also restart.

    i changed the thermal past on vga and processor cleaned every thing, and i am using the laptop charger,
    but i was making a primary hard disk self test and it always gives me this screen, and when i use the main ram slot always makes my laptop restarts
     

    Attached Files:

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1239859

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice