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Laptop running slowly and starts up slow

Discussion in 'Windows 7' started by Rainstormz, Aug 26, 2018.

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  1. Rainstormz

    Rainstormz Thread Starter

    Joined:
    Aug 26, 2018
    Messages:
    1
    My laptop was fine a few days ago now it is running slowly to the point when I stream anything it's constantly buffering but not really buffering. When I click on something it takes forever for it to acknowledge that I clicked on anything.
     
  2. dmccoy

    dmccoy

    Joined:
    Oct 7, 2017
    Messages:
    4,489
    First Name:
    Darrin
    Please follow the steps below to help troubleshoot your system. Let me know if you have any questions.

    Step 1:
    Download Speccy to your desktop

    1. File > Publish Snapshot. This saves your snapshot to their servers
    2. Copy and Paste the link to your next Reply

    Step 2:
    1. Click on Start menu
    2. Type command to start searching
    3. Right click on command prompt in list and select Run as Administrator
    4. Copy and Paste each the commands after the numbers below into the command prompt and press Enter key

    1. sfc /scannow (best to run 2-3 times, rebooting after each time)

    2. (Windows 8 or higher)
    dism /online /cleanup-image /restorehealth

    If any Errors are found with sfc /scannow then:
    Copy and Paste the following command, and press ENTER:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    This will copy sfcdetails.txt to your desktop
    Upload sfcdetails.txt file

    3. MD "%userprofile%\desktop\SystemDiag"&systeminfo > "%USERPROFILE%\Desktop\SystemDiag\systeminfo.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\SystemDiag\msinfo32.nfo"&wevtutil qe System /c:20 /f:text > "%USERPROFILE%\Desktop\SystemDiag\SystemLog.txt"&wevtutil qe Application /c:20 /f:text > "%USERPROFILE%\Desktop\SystemDiag\AppLog.txt"
    1. This command will create a new folder on your Desktop called SystemDiag
    2. Compress files into a .zip file Systemdiag.zip
    3. Upload the Systemdiag.zip file from your desktop to your reply

    Step 3:
    Download Process Explorer to your desktop
    1. Right Click on the procexp64.exe or procexp.exe and Select Run As Administrator
    2. In the View menu click on Select Columns
    3. Check Verified Signer, Virus Total on Process Image Tab
    4. Select the Process I/O tab and check Reads, Rights and click OK
    5. Select Options Menu and Check Verify ImageSignatures, VirusTotal.com > Check Virustotal.com
    6. Double Click on the CPU Column to sort by highest CPU usage.
    7. (Highest CPU Processes should be at the top once sorted properly)
    8. Wait approximately a minute
    9. Select Save or Save As from the File menu
    10. Save SystemIdleProcess.txt to Desktop
    11. Upload file to your reply
    Step 4:
    How to perform a clean boot in Windows

    http://support.microsoft.com/kb/929135

    Let us know if it works much better in this mode?
     
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