Laptop running windows 10 is beyond slow!


Jun 11, 2014
I have TB SSD and 6 GB ram in my laptop and memory is almost free then how could it be slow. When i open excel file it takes 2 to 3 minutes to open it. I have searched for help and found a post but it was all about basic help in windows 10. This problem is very annoying and could not be solved by disk cleanup.
Please help.
Can you give us your computer make, model, serial number or tag number.
Jan 10, 2020
I have HP laptop, device ID 39961DC1-F47F-417D-87AE-DEDB8D352C48 with core i3 intel processor.
Is this a new operating system?

Also in addition to Texas bullet's response sometimes upgrading the hardware such as the processor to a faster version can help as well. Another method is to scan and update your hardware drivers to the latest version by visiting HP's hardware support page such as flashing the BIOS and other hardware like the network driver may help with performance as well. After updating your drivers you may proceed to updating the operating system by accessing Microsoft updates and installing all necessary updates. By keeping your system up to date can also help with performance issues, especially if it is a new operating system.

I used to have an HP and it was slow when I first purchased the OS and I discovered that the performance improved dramatically after I installed all driver updates and than Microsoft patches.

Please note that if you have a new operating system, it is best to install all driver updates first before installing Microsoft patches. Sometimes Microsoft patches will fail if the drivers are not up to date.

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