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Laptop screen dying or fixable?

Discussion in 'Hardware' started by katemarie, Jul 19, 2014.

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  1. katemarie

    katemarie Thread Starter

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    My laptop screen was just fine when I shut it down and when I powered it up the next day there were black lines running across a top section of the screen. My laptop wasn't dropped or near anything magnetized so I'm not sure what caused it. Is there anyway to fix the display? There are never updates for my drivers when I check (I have an ASUS notebook). I assume the drivers have nothing to do with the problem. I also don't have a spare monitor to hook up to my laptop. I could take it to the Geek Squad at Best Buy but I have no warranty and don't trust them anyway. Is there any other way to fix this or do I have to live with it?

    Note: The vertical lines don't show up in screen shots. Most lines are black, others are light turquiose. I tried bending the corners of the screen as suggested on other technical websites. Doesn't make any difference in the appearance.
     
  2. etaf

    etaf Moderator

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    Wayne
    i would re-install the driver
    whats the exact model of the asus

    or you could try a restore to a date before the issue started
    ------------------------------------------------------------------------

    Restore PC to an Earlier Date & Time

    Go Start>>All Programs>>Accessories>>System Tools>>System Restore

    • Click in the radio button Choose a different restore point
    • Click Next
    • put a tick in Show more restore points
    • Pick a Date before this happened
    • Click Next
    This should restore the PC to that time & date

    you may need to use safemode to do the restore. As the PC starts keep tapping F8 - a menu will appear - choose safemode


    windows 8
    http://www.pcadvisor.co.uk/how-to/windows/3443387/how-use-system-restore-in-windows-8/

    windows 7
    http://www.sevenforums.com/tutorials/700-system-restore.html

    windows vista
    http://www.vistax64.com/tutorials/76905-system-restore-how.html

    Windows XP
    http://www.howtogeek.com/howto/windows/using-system-restore-in-xp/
    ------------------------------------------------------------------------
     
  3. katemarie

    katemarie Thread Starter

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    Thanks! It's an Asus Notebook K52F. I'm hesitant to do a system restore because I don't know if it's the screen itself or an internal problem.
     
  4. etaf

    etaf Moderator

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    OK,
     
  5. TonyB25

    TonyB25 Banned

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    Sounds like a hardware problem.
     
  6. Triple6

    Triple6 Moderator

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    I agree, it sounds like a LCD or LCD cable problem, most likely require replacement parts. Could just be a broken wire in the LCD cable going from the base of the laptop to the screen. Or it could be a failed screen.

    However you may be misinformed about what System Restore is. It simply takes Windows back to the date of your choosing, could be earlier in the day, a day or two, or weeks. It does not erase personal data and only removes programs that were installed since the day you choose. It's also reversible and you can undo the restore to the point before running the last restore.

    System Recovery on the other hand takes the computer back to the original factory state and removes all programs and data and is not reversible.
     
  7. katemarie

    katemarie Thread Starter

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    Thanks, Triple6. I had 1 restore point and it wasn't prior to the screen issue anyway.

    Sounds like there's no option other than buy a new laptop.
     
  8. Triple6

    Triple6 Moderator

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    Or to replace the screen or cable.
     
  9. xpuser35776

    xpuser35776

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    Sure wish you was close at hand I would charge you for parts and 20.00 dollars for labor. Other places charge 100.00 for disassemble only. I am starting out with 8 laptops under my belt They are all working.
     
  10. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    I may have missed it, but I do not think I have - what is the OS on the laptop
    and what is the display adapter -
    go device manager and expand display adapters - what is shown please


    Can you not take the laptop to a friend/colleague who has a monitor and connect that - that will test if it is the screen or connection cable
     
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