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Laptop screen flashes then turns black

Discussion in 'Windows 10' started by Mrpotatoes39, Sep 7, 2017.

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  1. Mrpotatoes39

    Mrpotatoes39 Thread Starter

    Joined:
    Sep 7, 2017
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    basically what happens is I will use my laptop for a few hours and eventually the screen will flash black and sometimes the resolution changes. Sometimes it will flash back on and work for a bit longer but most of the time it goes black but keeps running and I have to turn it off. Any way to fix this?
    Edit: also sometimes after the screen comes back on I can't open any applications
     
    Last edited: Sep 7, 2017
  2. HyperHenry

    HyperHenry

    Joined:
    Aug 1, 2017
    Messages:
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    First Name:
    Henry
    To help figure it out I'd like you to post a couple of reports to help us know what we're dealing with. Please use our system specs tool http://static.techguy.org/download/SysInfo.exe.

    Please download Speccy https://www.piriform.com/speccy/download/standard. Speccy is a free diagnostic tool that shows the specs of your computer and information that could help determine a problem. When it finishes please click the file button, click Publish Snapshot, the click Copy to Clipboard. Return here and paste the link and post the new message.
     
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