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Laptop Screen Green Line Issue

Discussion in 'Hardware' started by RSM123, Oct 18, 2010.

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  1. RSM123

    RSM123 Thread Starter

    Joined:
    Aug 1, 2002
    Messages:
    5,531
    New laptop, booted for 1 and a half hours, now has a green line down the screen.

    The retailer wants a screen shot by email before they will even issue an RMA No and agree to accept the laptop. I took a screenie with HypersnapDX but the green line doesn't show up.

    They suggested a cell phone with bluetooth / usb - but the laptop doesn't have bluetooth and the cell doesn't come with a compatible cable.

    Do I have any options here - software wise to enable me to grab a pic of the green line ?
     
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