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Laptop seems to have died

Discussion in 'Hardware' started by pollenbird, Oct 25, 2004.

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  1. pollenbird

    pollenbird Thread Starter

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    My girlfriend has a Panasonic Toughbook CF71, whilst using it last night the screen just went black & seemed to be shut down apart from some lights, power & a couple of others... I will try & explain if need be.

    It would not start up & was making no running noise, we took the battery out so that it had no power, put it back in to start up again, flicked the power switch but nothing happened apart from the initial bleep & these 3 lights coming on, the HD didn’t sound like it was spinning up, a totally black screen.

    Can anybody help, she has her Phd thesis on it!!!!!
     
  2. Lightning

    Lightning Guest

    She stored one of the most important documents of her life on a computer without making a backup? :rolleyes:

    Take the computer to a repair shop. Before doing that, pull the hard drive out, buy an external 2.5" hard drive case or an internal adapter, and connect it up to another computer to see if you can recover the data.

    If you take it to be repaired before trying to pull the data off yourself, they could erase everything and have no liability.

    Buy her a CD burner for her birthday.
     
  3. pollenbird

    pollenbird Thread Starter

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    Thanks for thst.

    It is kind of backed up, or so I’m told but I bet there are bits missing off of the CD.

    by the sound of it, do you think it probably is the HD?
     
  4. ~Candy~

    ~Candy~ Retired Administrator

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    Hi and welcome. Could be the cpu, the motherboard or the drive. It's hard to diagnose at this point. Have you tried starting it without the battery, just with the power adapter?
     
  5. pollenbird

    pollenbird Thread Starter

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    Tried starting with no battery in but nothing, the lights come on but you don’t even hear the HD spinning up but in my experience with macs, an HD doesn’t die whilst it is being used its normally in the start up, the lap top just seemed to power down!
     
  6. ~Candy~

    ~Candy~ Retired Administrator

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    Well, unless you have the experience to rip it apart, it's probably time to take it to a shop.
     
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