laptop shuts down after booting

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brandoes92

Thread Starter
Joined
May 30, 2017
Messages
1
my hp pavilion zv5000 boots up all just pass the windows xp loading loading screen to were the mouse curser pops up then shuts down and won't stay charging for some reason could it be a wrong power supply because even went I try charging it well its off after a minute or so it will stop charging and doesn't start again
 

plodr

Liz
Joined
Jun 27, 2014
Messages
24,252
Things that it could be
1. bad power adapter
2. bad cord connected to power adapter
3. bad charging port on the motherboard.

The only way to know which of the 3 items is the problem is to take somewhere and get it looked at.

It's a 13 year old laptop so there might be other hardware problems as well as overheating because years of dust inside.
 
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