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Laptop Slowed to a Crawl, Task Manager Shows Multiple Processes in Use

Discussion in 'Windows XP' started by TheProfessor101, Dec 29, 2012.

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  1. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
    101
    Good Evening All,

    So my Dell Latitude D510 has slowed to a crawl once again. The Task Manager shows Google Chrome has eight uses happening, yet only the one window's open. Then the Manager shows six svchost.exe running. Any help is very much appreciated.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Celeron(R) M processor 1.50GHz, x86 Family 6 Model 13 Stepping 8
    Processor Count: 1
    RAM: 1271 Mb
    Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
    Hard Drives: C: Total - 38146 MB, Free - 17675 MB;
    Motherboard: Dell Inc., 0N8829
    Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled


    Brian
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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  3. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
    101
    Indeed it is. I should've provided more details, such as this is a problem that returns every three, four months. Since I've last written to this site, I removed a lot of programs and seemingly had the machine running at peak performance. Over both the Thanksgiving and Xmas holidays, I endured visits from family and some family members made some changes on my laptop without any other piece of information than "I went in and did some things to your laptop to make it run faster." I think the brother-in-law's heart was in the right place, but since his two visits and uninvited "technological tweaks from a professional" my laptop's performance has since become increasingly sluggish.

    Earlier in the year, I'd also tried to improve the video and audio playback, because any video would grind to a halt after about 30 seconds; any audio would get choppy and unlistenable. For a brief, glorious while of about ten days, after working through some (technological) issues with Kevin, my laptop was running quite well and the audio/video playback was seamless.

    Now, I'm back to Square None. The Task Manager shows some strange things going on. Google Chrome crashses repeatedly.

    Finally, I'm very appreciative of all your TechGuy.org's terrific work. I'm a very vocal and supportive fan; and I've sent a lot of colleagues, students, friends, Facebook friends, and even family to your site.

    If I'm working with a machine that should be put out of its misery, I can take it. If Ol' Yeller's hydrophobia requires me to get my father's shotgun, then so be it.
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    As was suggested in your post in the Malware Forum after a great deal of work was done to clean up your Pc - a re-install of Xp, would be your next best move.
     
  5. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
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    Without the discs or any other relevant, is that a possibility? After a basic Google Search, I found some sites that had some instructions, but I wasn't sure if they're to be trusted. Any input would be appreciated.
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Click Start button > run > type
    cmd

    A Command Prompt Window will open.
    At the flashing >
    Type
    tasklist

    Press Enter on the keyboard.
    Let it load processes.

    Then click on C:\ at the top left of the command window.
    Edit - select all - edit - copy.
    Paste the list in your next reply.
    ------
    Run the above again
    Type
    tasklist/svc
    Copy and paste that log file too.
     
  7. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
    101
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Valued Customer>tasklist

    Image Name PID Session Name Session# Mem Usage
    ========================= ====== ================ ======== ============
    System Idle Process 0 Console 0 28 K
    System 4 Console 0 236 K
    smss.exe 868 Console 0 432 K
    csrss.exe 920 Console 0 5,392 K
    winlogon.exe 948 Console 0 2,516 K
    services.exe 992 Console 0 3,572 K
    lsass.exe 1004 Console 0 1,784 K
    svchost.exe 1160 Console 0 5,228 K
    svchost.exe 1236 Console 0 4,516 K
    MsMpEng.exe 1280 Console 0 49,620 K
    svchost.exe 1316 Console 0 26,828 K
    svchost.exe 1400 Console 0 3,712 K
    svchost.exe 1564 Console 0 7,680 K
    spoolsv.exe 1856 Console 0 6,376 K
    scardsvr.exe 1900 Console 0 2,756 K
    explorer.exe 1192 Console 0 24,356 K
    GoogleCrashHandler.exe 1692 Console 0 580 K
    msseces.exe 196 Console 0 13,520 K
    ctfmon.exe 212 Console 0 3,308 K
    WindowsSearch.exe 232 Console 0 9,868 K
    netdde.exe 1392 Console 0 3,192 K
    svchost.exe 1712 Console 0 3,336 K
    cisvc.exe 1728 Console 0 3,028 K
    clipsrv.exe 1776 Console 0 2,904 K
    mscorsvw.exe 1788 Console 0 3,872 K
    svchost.exe 284 Console 0 3,512 K
    mbamscheduler.exe 424 Console 0 5,676 K
    mbamservice.exe 556 Console 0 127,296 K
    svchost.exe 680 Console 0 3,024 K
    svchost.exe 696 Console 0 2,992 K
    svchost.exe 692 Console 0 4,276 K
    tlntsvr.exe 848 Console 0 3,944 K
    mbamgui.exe 2116 Console 0 6,504 K
    taskmgr.exe 2268 Console 0 4,728 K
    chrome.exe 2432 Console 0 77,280 K
    chrome.exe 3168 Console 0 62,496 K
    alg.exe 3180 Console 0 3,680 K
    chrome.exe 3312 Console 0 20,276 K
    chrome.exe 3588 Console 0 69,940 K
    chrome.exe 2420 Console 0 96,520 K
    chrome.exe 2740 Console 0 16,268 K
    cidaemon.exe 3680 Console 0 1,200 K
    chrome.exe 2832 Console 0 79,184 K
    cmd.exe 1136 Console 0 2,716 K
    tasklist.exe 2892 Console 0 4,596 K
    wmiprvse.exe 652 Console 0 5,868 K

    C:\Documents and Settings\Valued Customer>


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Valued Customer>tasklist/svc

    Image Name PID Services
    ========================= ====== =============================================
    System Idle Process 0 N/A
    System 4 N/A
    smss.exe 868 N/A
    csrss.exe 920 N/A
    winlogon.exe 948 N/A
    services.exe 992 Eventlog, PlugPlay
    lsass.exe 1004 NtLmSsp, PolicyAgent, ProtectedStorage, SamSs
    svchost.exe 1160 DcomLaunch, TermService
    svchost.exe 1236 RpcSs
    MsMpEng.exe 1280 MsMpSvc
    svchost.exe 1316 AudioSrv, Browser, CryptSvc, Dhcp, ERSvc,
    EventSystem, helpsvc, HidServ, Irmon,
    lanmanserver, lanmanworkstation, Netman,
    Nla, RasAuto, RasMan, Schedule, seclogon,
    SENS, SharedAccess, ShellHWDetection,
    srservice, TapiSrv, Themes, TrkWks, W32Time,
    winmgmt, wscsvc, wuauserv, WZCSVC
    svchost.exe 1400 Dnscache
    svchost.exe 1564 Alerter, LmHosts, SSDPSRV, upnphost
    spoolsv.exe 1856 Spooler
    scardsvr.exe 1900 SCardSvr
    explorer.exe 1192 N/A
    GoogleCrashHandler.exe 1692 N/A
    msseces.exe 196 N/A
    ctfmon.exe 212 N/A
    WindowsSearch.exe 232 N/A
    netdde.exe 1392 NetDDE, NetDDEdsdm
    svchost.exe 1712 BthServ
    cisvc.exe 1728 CiSvc
    clipsrv.exe 1776 ClipSrv
    mscorsvw.exe 1788 clr_optimization_v4.0.30319_32
    svchost.exe 284 HTTPFilter
    mbamscheduler.exe 424 MBAMScheduler
    mbamservice.exe 556 MBAMService
    svchost.exe 680 Net Driver HPZ12
    svchost.exe 696 Pml Driver HPZ12
    svchost.exe 692 stisvc
    tlntsvr.exe 848 TlntSvr
    mbamgui.exe 2116 N/A
    taskmgr.exe 2268 N/A
    chrome.exe 2432 N/A
    chrome.exe 3168 N/A
    alg.exe 3180 ALG
    chrome.exe 3312 N/A
    chrome.exe 3588 N/A
    chrome.exe 2420 N/A
    chrome.exe 2740 N/A
    cidaemon.exe 3680 N/A
    chrome.exe 2832 N/A
    cmd.exe 1136 N/A
    wmiprvse.exe 652 N/A
    cmd.exe 2128 N/A
    tasklist.exe 2784 N/A

    C:\Documents and Settings\Valued Customer>
     
  8. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
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    I am not a Chrome user and have no idea how many Chrome processes should be running .
    Do you have the Free version of Malwarebytes installed?

    Post a Hjt log - to see what is running on your system.
    Hijack this 2.04
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

    Also post the uninstall log from Hjt log
    Start HiJackThis.
    At the bottom right - Other Stuff
    Click on Config > Misc Tools.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Click Edit > Select All > Edit > Copy-and-Paste the uninstall list in the reply box.
     
  9. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
    101
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 4:12:37 PM, on 12/30/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\windows\System32\smss.exe
    C:\windows\system32\winlogon.exe
    C:\windows\system32\services.exe
    C:\windows\system32\lsass.exe
    C:\windows\system32\svchost.exe
    c:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\windows\System32\svchost.exe
    C:\windows\system32\spoolsv.exe
    C:\windows\Explorer.EXE
    C:\Program Files\Google\Update\1.3.21.124\GoogleCrashHandler.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\windows\system32\ctfmon.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\windows\system32\netdde.exe
    C:\windows\system32\cisvc.exe
    C:\windows\system32\clipsrv.exe
    C:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
    C:\windows\System32\svchost.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\windows\System32\svchost.exe
    C:\windows\System32\svchost.exe
    C:\windows\system32\svchost.exe
    C:\WINDOWS\system32\tlntsvr.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\windows\system32\taskmgr.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\windows\system32\cidaemon.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\windows\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://safesearchr.lavasoft.com/?so...retb&v=2_2&u=F7326287B50F54A0F3C6FF50DD04819B
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
    O9 - Extra button: (no name) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: *.dell.com
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1355088921967
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\windows\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\windows\system32\browseui.dll
    O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

    --
    End of file - 5615 bytes
     
  10. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
    101
    32 Bit HP CIO Components Installer
    32 Bit HP CIO Components Installer
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    Adobe Flash Player 11 Plugin
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    HP Customer Participation Program 10.0
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    Java 7 Update 9
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    Microsoft .NET Framework 1.1
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    Microsoft .NET Framework 1.1 Security Update (KB2656370)
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    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
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    Microsoft Office Single Image 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Security Client
    Microsoft Security Essentials
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    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
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    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6.0 Parser (KB925673)
    OGA Notifier 2.0.0048.0
    QuickTime
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2589337) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
    Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2761465)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Search 4 - KB963093
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    Security Update for Windows XP (KB2698365)
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    Security Update for Windows XP (KB2712808)
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    Security Update for Windows XP (KB2724197)
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    Security Update for Windows XP (KB2731847)
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    Security Update for Windows XP (KB2758857)
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    Update for 2007 Microsoft Office System (KB967642)
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    Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
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    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
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    Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
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    Update for Windows Internet Explorer 8 (KB2598845)
    Update for Windows Internet Explorer 8 (KB2632503)
    Update for Windows XP (KB2492386)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Windows Driver Package - Intel (NETw4x32) net (04/30/2007 11.1.1.11)
    Windows Driver Package - Intel (w29n51) net (04/04/2007 9.0.4.36)
    Windows Driver Package - Intel net (04/30/2007 11.1.1.11)
    Windows Driver Package - Intel net (04/30/2007 11.1.1.11)
    Windows Internet Explorer 8
    Windows Management Framework Core
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Presentation Foundation
     
  11. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,709
    Logs look Ok - run Superantispyware and Malwarebytes - if you think others have been playing with your Pc.

    Try another Browser - Opera - Maxthon - Firefox and see if that makes a difference.
    ------
    Right click My Computer>Open
    Right click - Local disk - should be C:
    Click Properties.

    Tools>Error checking.
    Tick both boxes
    Click start.
    It will say it cannot scan, do you want it to scan at the next start up..
    Click Yes - restart Pc.
    ------
    Clean out Temp Files.
    Open the Start Menu.
    In the Start Search area.
    Type.
    Cleanmgr

    Press Enter.
    Check [tick] Temporary files Only.
    Click on OK.
    Then Click on Delete Files.
    ------
    Right click My Computer > Properties > Automatic Updates.
    Tick - Automatic [recommended]
    Apply > Ok.

    You can later - once all updates are installed - choose.
    Tick - Notify me but don't automatically download or install them.
     
  12. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
    101
    I was able to perform all the above with exception paid to

    Clean out Temp Files.
    Open the Start Menu.
    In the Start Search area.
    Type.
    Cleanmgr

    I got the error message that Windows Search isn't running. So I followed the direction, "Click Start Menu, All Programs, click on Windows Search" only to get the same error message.

    Can I delete Temporary Files by Start/Run/type %Temp%/Select All/Delete?
     
  13. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
    101
    So, the Automatic Updates are being installed, but there seems to be a hang-up somewhere. The CPU spikes to 100%, and the Automatic Updates window has been showing the same message for over ninety minutes (still on update 1 of 5). Is this usual?
     
  14. TheProfessor101

    TheProfessor101 Thread Starter

    Joined:
    Nov 14, 2012
    Messages:
    101
    I got the updates installed, downloaded Maxthon and tried it out. After a while (ten, fifteen minutes) things became sluggish and CPU spiked. Once I exited that browser, CPU dropped between 4 and 7%.

    I ran MBAM and SASW. No files detected with the former, twelve with the later.

    I managed to delete all the Temp Files.
     
  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,709
    Download Security Check by screen317
    http://screen317.spywareinfoforum.org/
    Save it to your Desktop.

    Double click the install icon.
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad - and will save a log called checkup.txt.
    Post the result of the scan here.
    ------
    Run the online scan.
    Intel® Driver Update Utility
    http://www.intel.com/p/en_US/support/detect
     
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