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Laptop:Sound Problem

Discussion in 'Hardware' started by tubesox, Feb 5, 2005.

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  1. tubesox

    tubesox Thread Starter

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    Dell lattitude D600 w/ Windows XP professional

    My sound stops working after each shutdown/restart. I have to reinstall my sound card if I want sound. I spoke with Dell, they walked me through some steps, but couldn't figure it out. They think I need to start over and reinstall windows. I'm not willing to do that. I've got the latest Sigma Tell C-major audio driver and I'll keep reinstalling it if I have to. I shouldn't have to though.

    anyone ever heard of anything like this? :confused:
     
  2. tubesox

    tubesox Thread Starter

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  3. Couriant

    Couriant Trusted Advisor

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    it's possible that the card is faulty. But i would suspect the driver is the cause. Try finding an older driver to go back on. www.driverguide.com has a bunch of drivers and i'm sure that they would have an old one.
     
  4. Couriant

    Couriant Trusted Advisor

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    I am going to move this to Hardware forum so we can have our hardware geeks look at this. Also I saw in your other posts that you had Windows 98 before with some serious issues. I'm thinking that there maybe a conflict with drivers somewhere.
     
  5. tubesox

    tubesox Thread Starter

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    Win 98 was on my prior machine.
     
  6. Couriant

    Couriant Trusted Advisor

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    Yeah I think it's a conflict issue
     
  7. tubesox

    tubesox Thread Starter

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    Would it be a start up item? It only loses it at restart. I have taken some things out of start up and reinstalled the driver and the sound didn't come back. I rechecked the items and restarted and reinstalled the driver again and sound was back.

    In my startup items, I've tried about everthing from checkin none to all and everything else in between.
     
  8. Couriant

    Couriant Trusted Advisor

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    what do you have in the start up?
     
  9. tubesox

    tubesox Thread Starter

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    If I run msconfig., I get the following under startup programs.

    Checked: naimag32, type32,DSentry, Bascs tray, atiptaxx, ati2mdxx, cisco VPN, Run Popfile (email spam guard).

    Unchecked: DirectCD, Apoint, quickset, point32, qttask, ReplayRadio, jusched, realsched, type32, principia online update
     
  10. tubesox

    tubesox Thread Starter

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    Anyone have a clue
     
  11. Couriant

    Couriant Trusted Advisor

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    Audio Driver dated 1-18-05

    Download this driver, then install it. Make sure that you choose to install it yourself. When it asks for the driver, press have disk, then point the driver to the location of where the driver is. Hopefully that will help.
     
  12. tubesox

    tubesox Thread Starter

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    This is the exact driver that I install on a dailey basis. It won't let me install it though the update have disk method. It tells me I already have the latest.

    I just tried a roll back to a previous driver, lets see what that does.
     
  13. Couriant

    Couriant Trusted Advisor

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    If it doesn't work, go to the device in device manager and uninstall all the devices for sound. (Right click and press uninstall) Then reboot and let the devices be found again. The machine should allow you do choose the driver then.
     
  14. tubesox

    tubesox Thread Starter

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    I will try that now. I was hopeing to go back in time through system restore and find an event that could have started this problem. But, I could only go back to Nov 1st '04.
     
  15. tubesox

    tubesox Thread Starter

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    (y) (y) (y) (y) (y)

    YOU FIXED IT!!!!!! UNBELIEVABLE!!!


    Thanks a bunch. I was doing the right thing by installing the new driver, but I should have uninstalled the old one first.

    Thank YOU!! I can finally put this to rest.

    Windows startup sound is music to my ears!
     
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