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Solved Laptop Speakers

Discussion in 'Windows 7' started by Phenol, Aug 11, 2017 at 2:40 PM.

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  1. Phenol

    Phenol Thread Starter

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    Jul 22, 2017
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    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T6570 @ 2.10GHz, x64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 1912 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 828 Mb
    Hard Drives: C: 224 GB (177 GB Free);
    Motherboard: TOSHIBA, NBWAA
    Antivirus: Kaspersky Anti-Virus, Enabled and Updated

    I have an old Toshiba Satellite Pro with Windows 7 that has consistently had bad sound (never loud enough). Just discovered that the left speaker is now not working and would appreciate help in fixing it. Also, what can I do to keep the volume level at 100% constantly instead of it bouncing around with each new site?

    Thanks for your help.
     
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  3. flavallee

    flavallee Frank Trusted Advisor

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    What's the complete model number of that Toshiba Satellite Pro laptop?
    (2 sets of characters separated by a dash comprises the complete model number)

    One or both speakers have been known to fail over time in laptops.
    You may need to buy and use a set of external USB speakers that are designed for laptops.

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  4. Phenol

    Phenol Thread Starter

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    L450-EZ1510
     
  5. flavallee

    flavallee Frank Trusted Advisor

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    Toshiba Satellite Pro L450-EZ1510 15.6" Laptop (support site)
    It originally came with Windows 7 Home Premium 32-bit and has Realtek high definition audio.

    Go into the Device Manager and then expand the Sound Video And Game Controllers heading.
    Double-click the Realtek high definition audio (or similar name) entry to open its properties window.
    Click the "Driver" tab.
    What's the exact driver version and driver date listed there?

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  6. Phenol

    Phenol Thread Starter

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    Microsoft High Definition Audio Device
    6.1.7601.17514
    Date: 11.19.2010
     
  7. flavallee

    flavallee Frank Trusted Advisor

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    Are there any other entries in the Sound Video And Game Controllers heading, besides "Microsoft High Definition Audio Device"?
    If there is, what are their exact names?

    Is there an Other Devices heading in the Device Manager?
    If there is, what are the exact names of its entries?

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  8. Phenol

    Phenol Thread Starter

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    Intel(R) High Definition Audio HDMI
     
  9. flavallee

    flavallee Frank Trusted Advisor

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    Which of the 2 mentioned headings is that entry listed in?

    What's the driver version and driver date listed for it?

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  10. Phenol

    Phenol Thread Starter

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    Thanks very much for working on this. I don't know what you mean by "that entry". Feel free to move on to another desperate soul. My confusion is growing (old lady with a fresh brain injury) so having just one speaker will have to do. Over and out...
     
  11. flavallee

    flavallee Frank Trusted Advisor

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