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Laptop speed

Discussion in 'Windows XP' started by Luhrs32, Jul 10, 2010.

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  1. Luhrs32

    Luhrs32 Thread Starter

    Joined:
    Jul 2, 2010
    Messages:
    26
    flavallee,

    I installed hijack this and provide the log file below. I also ran Norton removal tool. As I mentioned this is a Dell 9200 Inspiron. Intel Pentium M processor 1.60, 1.25GB RAM.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:11:36 AM, on 7/10/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.17055)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Pep Boys\VPN Client\cvpnd.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Java\jre6\bin\jucheck.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: (no name) - AutorunsDisabled - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: TTB000000 - {62960D20-6D0D-1AB4-4BF1-95B0B5B8783A} - C:\WINDOWS\COUPON~1.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: CouponBar - {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\WINDOWS\CouponBarIE.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Pep Boys VPN Client.lnk = C:\Program Files\Pep Boys\VPN Client\vpngui.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://coolsavings.coupons.smartsource.com/download/cscmv5X.cab
    O16 - DPF: {5BDBA960-6534-11D3-97C7-00500422B550} (LotusDRSControl Class) - http://webmail.pepboys.com/download/dolcontrol.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169899932739
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD7/JSCDL/...6u12-windows-i586-jc.cab&BHost=javadl.sun.com
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4687/mcfscan.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.logicworks.net
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Pep Boys\VPN Client\cvpnd.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: WLANKEEPER - IntelĀ® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    --
    End of file - 8847 bytes
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,002
    First Name:
    Frank
    I don't know why everything in your log is underlined - which makes it more difficult to read. Are you using Notepad to obtain the log file after HiJackThis finishes scanning, or are you using some other text document program?

    Give me a few minutes to review it, then I'll get back to you.

    -----------------------------------------------------------------

    You need to upgrade XP SP2 to XP SP3. Microsoft is getting ready to drop support for SP2 and won't provide updates for it any longer.

    -----------------------------------------------------------------
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,002
    First Name:
    Frank
    Let me see what's installed in that computer. I don't see any antivirus or antispyware/antimalware programs installed.

    Start HijackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ----------------------------------------------------------------

    The startup load isn't severely bloated, but it can be trimmed down a bit. We can deal with that later.

    ---------------------------------------------------------------
     
  4. Luhrs32

    Luhrs32 Thread Starter

    Joined:
    Jul 2, 2010
    Messages:
    26
    Not sure why everything is underlined. I'm using notepad...
    I removed the spyware, antivirus earlier
    I will copy/paste the install list when I get home. Saw ur note about leaving. Ill wait, ur help is well worth it.
    I will upgrade the sp.
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,002
    First Name:
    Frank
    Go to the Windows Updates site and do a custom scan there. If the SP3 upgrade appears in the list, select it and deselect everything else, then allow it download and install.

    If that doesn't work, go here to download and save the full 316 MB SP3 upgrade. After that's done, close all open windows first, then install it.

    Whatever method you use, make sure to restart your computer afterwards.

    Since you've already uninstalled your antivirus and antispyware/antimalware programs, they won't be present to interfere with the upgrade process.

    ----------------------------------------------------------------
     
  6. Luhrs32

    Luhrs32 Thread Starter

    Joined:
    Jul 2, 2010
    Messages:
    26
    Uninstall list.

    32 Bit HP CIO Components Installer
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 7.0.8
    Adobe Shockwave Player
    AIM 6
    ALPS Touch Pad Driver
    Apple Application Support
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    Broadcom 440x 10/100 Integrated Controller
    C-Major Audio
    Compatibility Pack for the 2007 Office system
    Conexant D110 MDC V.9x Modem
    Coupon Printer for Windows
    CouponBar
    Critical Update for Windows Media Player 11 (KB959772)
    Dell ResourceCD
    FinePixViewer Ver.4.1
    FUJIFILM USB Driver
    GdiplusUpgrade
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    HijackThis 2.0.2
    Hooked on Math Learn to Count
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Customer Participation Program 13.0
    HP Deskjet F2400 All-In-One Driver Software 13.0 Rel .6
    HP Imaging Device Functions 13.0
    HP Print Projects 1.0
    HP Smart Web Printing 4.5
    HP Solution Center 13.0
    HP Update
    Intel(R) PROSet/Wireless Software
    InterActual Player
    iTunes
    Java(TM) 6 Update 12
    mCore
    mDriver
    mDrWiFi
    mHlpDell
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft Application Error Reporting
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Live Meeting 2007
    Microsoft Office Professional Edition 2003
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft VC9 runtime libraries
    MicroStaff WINASPI
    mIWA
    mIWCA
    mLogView
    mMHouse
    Mozilla Firefox (3.0.19)
    mPfMgr
    mPfWiz
    mProSafe
    mSSO
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    mToolkit
    mWlsSafe
    mXML
    mZConfig
    NetWaiting
    PowerDVD 5.1
    QuickSet
    QuickTime
    RAW FILE CONVERTER LE
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 7 (KB982381)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB903235)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922760)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925454)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937894)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958470)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971032)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB981349)
    Sonic DLA
    Sonic RecordNow!
    Sonic Update Manager
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows Internet Explorer 7 (KB980182)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VPN Client
    WIBU-KEY Setup (WIBU-KEY Remove)
    Windows Defender Signatures
    Windows Driver Package - Microsoft Corporation (usbvideo) Image (05/25/2007 1.0.3656.0)
    Windows Installer 3.1 (KB893803)
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB867282
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890047
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890923
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893066
    Windows XP Hotfix - KB893086
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,002
    First Name:
    Frank
    Click Start - Run, type in MSCONFIG and then click OK - Startup(tab).

    Remove the checkmark in these startup entries: (.exe may be missing from the names)

    UpdateManager or sgtray.exe

    ATIPTA or atiptaxx.exe

    KernelFaultCheck or dumprep 0 -k

    SunJavaUpdateSched or jusched.exe

    QuickTime Task or QTTask.exe

    HP Software Update or HPWuSchd2.exe

    swg or GoogleToolbarNotifier.exe

    After you're done, click Apply - OK/Close - Exit Without Restart.

    Click Start - Run, type in SERVICES.MSC and then click OK.

    Double-click these service entries to open their properties window.

    If "Startup Type" is set on Automatic, change it to Manual, then click Apply - OK.

    Ati HotKey Poller

    Google Software Updater (gusvc)

    InstallDriver Table Manager (IDriverT)

    Java Quick Starter (JavaQuickStarterService)


    After you're done, close the window and then restart your computer.

    When the small System Configuration Utility window appears during restart, ignore the message.

    Put a checkmark in that window before you click OK to close it.

    -------------------------------------------------------------------

    Go into these 2 temp folders:

    C:\WINDOWS\Temp

    C:\Documents And Settings\(Username)\Local Settings\Temp

    Select and delete everything that's inside those temp folders.

    If a few files resist deletion, leave them alone and delete everything else.

    After that's done, empty the Recycle Bin and then restart your computer.

    -------------------------------------------------------------------

    Go into the Device Manager, then click the + in IDE ATA/ATAPI Controllers.

    Doube-click on Primary IDE Channel and Secondary IDE Channel to open their properties window, then click Advanced Settings(tab).

    Make sure the transfer modes are set on "DMA if available" and are not set on "PIO only".

    If you have to change the setting in any of the transfer modes, click Apply - OK, then restart your computer.

    If no setting change is needed, just close the windows.

    -------------------------------------------------------------------

    After all of the above has been done, do a HiJackThis scan and then submit that new log here.

    -------------------------------------------------------------------
     
  8. Luhrs32

    Luhrs32 Thread Starter

    Joined:
    Jul 2, 2010
    Messages:
    26
    Dear Flavallee,

    I just wnated to update you. i tried downloading SP3 and run but it couldn't find a cmp.exe file. not sure what this means. So i downloaded it and will be installing tonight. i have gone thru most of the steps in Post 7. I just need to finish the Device Manager's section.

    Thanks again.
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,002
    First Name:
    Frank
    OK, keep me posted.

    -----------------------------------------------------------------
     
  10. Luhrs32

    Luhrs32 Thread Starter

    Joined:
    Jul 2, 2010
    Messages:
    26
    flavallee, i tried running the SP3 but i got the same error, Copy Error: Setup cannot copy the file cmd.exe
    Do you know what this pertains too?
     
  11. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,002
    First Name:
    Frank
    I sure don't.

    If you can't get the SP3 upgrade installed, you won't be getting any more updates notifications from Microsoft after today.

    -----------------------------------------------------------------
     
  12. Luhrs32

    Luhrs32 Thread Starter

    Joined:
    Jul 2, 2010
    Messages:
    26
    Hmm. Well i can continue the install and skip this step. But the question is, will i no longer have the function of the cmd prompt?
     
  13. Luhrs32

    Luhrs32 Thread Starter

    Joined:
    Jul 2, 2010
    Messages:
    26
    If i install the SP3 update tomorrow will that be ok or do i need to do it tonight regardless?
     
  14. Luhrs32

    Luhrs32 Thread Starter

    Joined:
    Jul 2, 2010
    Messages:
    26
    flavalle, just wanted to let you know i went ahead with the SP3 install, i skipped the cmd.exe error and sp3 install successfully. Ill post the new scan tonight.
     
  15. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,002
    First Name:
    Frank
    That's great. :)

    I'll be waiting to see a new HJT log after you complete the instructions in post #7.

    ------------------------------------------------------------------
     
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