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laptop stop working..need help

Discussion in 'Hardware' started by bobbydrake, Jul 11, 2003.

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  1. bobbydrake

    bobbydrake Thread Starter

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    hello...ive got a dell laptop...latitude cpi....was working fine then it just stopped.....the green light on the power supply wont stay on..so i got a new one...same thing happens...gots me thinking its a short of some sort...if anyone could give me a hand..id be very thankful
    [email protected]
     
  2. Jedi_Master

    Jedi_Master

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    Howdy there bobbydrake...

    Have you tried to taking the battery out and use the powersupply only to boot ?
     
  3. bobbydrake

    bobbydrake Thread Starter

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    tried that one...it wont boot....but thanks
     
  4. Lurker1

    Lurker1

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    Yeah it sounds like something is shorted if the green light on the ac power supply won't stay on. Its probably the motherboards power regulator is bad, but try removing the modular bay devices, any PMCIA card you have installed and hard drive, and see if the system will boot to the setup screen with the power light still on. You can reseat the memory in the back too.
     
  5. bobbydrake

    bobbydrake Thread Starter

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    thanks Lurker1....but i tried that one too...ive done all the quick fixes....if its the motherboard..what are my options?
     
  6. Triple6

    Triple6 Moderator

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    Laptop repairs are best left to the pro's - they are expensive but stabbing in the dark can be too.
     
  7. joeyd

    joeyd

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    Hi

    You will probably be looking at between £300 - £500 + labour for the m/b depending on the spec so you would need to be certain that it was the m/b at fault. Spares for notebooks are notoriously expensive as they are generaly unique to each machine/ range. I was recently quoted £500 for a replacement LCD Screen by the chassis manufacturer, for a customer who only paid £600 for the notebook itself.
     
  8. Lurker1

    Lurker1

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    You might be able to find the same model laptop on ebay with a broken screen or some other part that is defective that you can buy to fix yours. Maybe cheap. All those model Laptops here are being returned to the leasing company for newer models. Are you good withs lots of tiny screws? BOL
     
  9. bobbydrake

    bobbydrake Thread Starter

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    anyone here know how to remove the keyboard on a dell laptop?
     
  10. Lurker1

    Lurker1

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    On the back of the laptop unscrew the six screws that are directly under the area covered by the keyboard on the front then gently pry up on the keyboard on the lower right where theres a plastic part of the keyboard sticking up slightly. It should lift off without too much effort if you have removed the correct screws. BOL
     
  11. srirkle

    srirkle

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    Same way, it was fine one day, dead the next, bought a replacement up one model on ebay, barebones. I exchanged all parts and used the newer one for 3 years, it still works too.
     
  12. Couriant

    Couriant Trusted Advisor

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    JOEY - The LCD screen is the most expensive part of the notebook, plus the most easiest one to break if not handled properly.... that's why they charge too much for it... Plus get this, most manufacturers won't exchange a brand new factory sealed laptop unless if it has no less than 8 (count them,8) dead pixels on the LCD screen. I used to work for a retail computer company and that policy blows. But the consumer is protected (in the UK at least) for one year so the seller must comply for a swap out or refund.

    As for the power supply thing:

    Which green light? The light on the notebook that indicates the notebook is on or the green light on the AC adaptor? If it's the AC adaptor, then your computer should not be at fault. The light on the AC adaptor indicates that it is getting power from the wall socket.

    Last notes:

    Mobos are not that expensive, but they are the hardest piece of hardware to put in a notebook, because you will have to take out EVERYTHING!!! Every screw, every piece of hardware. I know, I took a course for ACER UK notebooks and it was a pain in the butt. You might want to check with DELL and authorised DELL repair centres to compare qoutes.

    Also if you are based in the UK, I can give you a number to a notebook power accessory specialist company who can assist you further if it's the AC adaptor.

    Hope this helps! Please post back on your findings.
     
  13. joeyd

    joeyd

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    Hi Tidus

    We have the same problem regards Lcd's, Our suppliers in taiwan wont accept rejects with less than 8 dead pixels, some others will accept 5, which means the customer with one or two dead pixels will get a replacement but we dont. And i hear that the manufacturers are trying to push through a price hike for the screens as they feel they have been pressured into dropping the prices too low !!. What this means is that a few dealers are now knowingly sending out returned notebooks with dead pixels to recoup their losses.

    With regard to m/b's we are frequently charged up to £500 for replacement m/b's, then we add on a labour charge, I suppose it all depends on the spec
     
  14. Lurker1

    Lurker1

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    Nope not on Dells. The green light on the power adaptor only comes on when the vottage on the output has reached a certain level. You can unplug the adaptor from the wall and the light will stay on for several seconds. If the laptop is shorting out and drawing too much power the power adaptor will not have enough voltage to light the green light even if it is hooked to the wall.
     
  15. Couriant

    Couriant Trusted Advisor

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    Joey - Which brand of notebooks do you do?
     
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