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Laptop stops connecting about once per month

Discussion in 'Networking' started by OverTheRainbow, May 1, 2014.

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  1. OverTheRainbow

    OverTheRainbow Thread Starter

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    Hi,

    I have a Dell laptop running XP with SP3 and a PC running Vista with SP2. The PC connects through a Belkin USB adaptor and the laptop through an Intel PROSET/wireless card. About once a month, though, the laptop stops connecting. The PC still connects fine and the laptop will connect fine at McDonald's (unsecured). We can reboot the router and this fixes the problem, but it also irritates my landlords. I want to just fix the problem in the laptop. I have tried running the netsh commands, updating the driver, etc. If I let the router assign an IP address it just won't connect (says "waiting for network"). If I manually assign addresses using the info from the PC, it will stay connected for about 20 seconds. ANY help is greatly appreciated!!
     
  2. TerryNet

    TerryNet Moderator

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    Rather difficult to trouble shoot a once-a-month problem. :( Make sure you have the latest wireless driver from Dell's web site is all I can think of short of getting a newer adapter or newer OS.
     
  3. OverTheRainbow

    OverTheRainbow Thread Starter

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    Oh, I didnt' mean that it just briefly stops connecting once a month. A better way to say it, I guess, is that the laptop connects fine for about 3 weeks and then just stops connecting unless the router is rebooted. Right now it hasn't been able to log on for the last 4 days. I have tried a lot of things and researched for hours during the past 4 days.
     
  4. TerryNet

    TerryNet Moderator

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    I failed to completely express my misgivings on trouble shooting. Given that you are getting grief just asking for a router reset is there any sense in talking about a firmware upgrade and reset to factory defaults or changing encryption or running unsecured or changing the channel?
     
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