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Laptop will not obtain IP address

Discussion in 'Networking' started by ca$hboy, Aug 31, 2009.

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  1. ca$hboy

    ca$hboy Thread Starter

    Joined:
    Nov 16, 2004
    Messages:
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    Having a bit of difficulty with this laptop. I have tried everything to get it to connect to my friends network but it refuses to connect. Just get the message "Limited or no connectivity".

    The laptop is an HP NC6120, with the wireless radio built in. It is running XP Pro and we are trying to get it to connect to his Charter.net cable modem/router. I have checked the TCP/IP settings to be sure that it is set to Obtain IP automatically. I've set a static address as well to no avail. When I had the static set I looked at the status and it was ending bytes but not receiving any.

    The laptop will connect if we use the Local Area connection and a wire. No problems there.

    I've tried running the /release and /renew from the command prompt. It will release ok but the renew command just times out after a while just like the Repair function does.

    Tried power cycling the router a couple times as well as the radio on the laptop...no difference.

    I don't think the problem is with the router as my friend told me that he just had some relatives staying with him and they were able to connect with their laptops no problems. He is using WEP encryption and has entered the correct key.

    The laptop has not firewall running except for windows, and Avast antivirus...disabled both of those.

    Tried reinstalling the wireless drivers...to no avail. I just had this laptop at my work and was able to connect it to the network there through wireless, and I even downloaded several updates with it.

    Thanks...Randy
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    If he's using the passphrase option and not HEX keys for the router, that doesn't always work with different brands of equipment. I'd try removing all encryption from the router to see if you can connect, then use ONLY the HEX key option for the WEP key.

    Best is to simply move to WPA or WPA2, much better encryption.
     
  3. ca$hboy

    ca$hboy Thread Starter

    Joined:
    Nov 16, 2004
    Messages:
    27
    OK, thanks. I'll pass this on and see what happens.
     
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