1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

laptop wired connection not working

Discussion in 'Networking' started by fftljoe, Oct 8, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. fftljoe

    fftljoe Thread Starter

    Joined:
    Oct 23, 2007
    Messages:
    25
    my wireless is working fine on my Dell inspiron 6400, running vista home, but i want to be able to plug in an ethernet cable at home and it doesnt even recognize that one is plugged in. the network adapter is a broadcom. please help
     
  2. josephhand

    josephhand

    Joined:
    Oct 3, 2008
    Messages:
    10
    is the wired card "Disabled"? Look at the Network Card properties...

    Or

    go to a Command prompt, type "ipconfig /all > c:\ipinfo.txt" without the quotes. then, copy and paste the contents of that file into this thread and let's have a look / see...

    -joe
     
  3. fftljoe

    fftljoe Thread Starter

    Joined:
    Oct 23, 2007
    Messages:
    25
    it is enabled and i tried command prompt and it said acces is denied
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Hold the Windows key and press R, then type devmgmt.msc

    Please respond to all the following steps.

    1. Under Network adapters, please tell me all the devices listed.
    2. Are there any devices under Network adapters that have a red x displayed?
    3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?



    Please do this as well.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/757396

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice