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Laptop wireless no longer works

Discussion in 'Networking' started by icebergbass, Sep 28, 2013.

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  1. icebergbass

    icebergbass Thread Starter

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    Hi, everyone, I just joined and would like some help, please. I didn't find a thread specific to my case (maybe there's one and I didn't see, though). I have a 6 year old Compaq Presario F730US running Vista Home Premium and it has been working fine all these years; yesterday, while online the blue light indicating wireless ON became amber suddenly and I can no longer connect except wired. The wireless adapter is not showing on Device Manager or anywhere else and HP Wireless Assistant won't open. Things I've already tried:
    -Update/uninstall/reinstall driver
    -Remove/reinstall hardware
    -System Restore to at least a week prior
    And some other tips from some tech sites around. Of course, nothing worked.
    Thanks for any help.
     
  2. flavallee

    flavallee Trusted Advisor

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    If the wireless status light has changed from blue to amber, and if the wireless device is no longer listed in the Device Manager, it's my guess the wireless device has gone bad and is no longer being detected by that laptop.

    Your quickest and easiest solution would be to buy and connect an external wireless device to that laptop.

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  3. flavallee

    flavallee Trusted Advisor

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    Here is the support site for the Compaq Presario F730US (GR967UA#ABA) laptop.

    You might want to add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

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  4. icebergbass

    icebergbass Thread Starter

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    Thanks, flavallee, I was thinking the hardware could be the problem but would like to try other possible solutions before replacing it. Maybe I'll have to.
     
  5. flavallee

    flavallee Trusted Advisor

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    You're welcome. Keep us posted.

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  6. TerryNet

    TerryNet Moderator

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    "Remove/reinstall hardware" (assuming the hardware is the wireless adapter) should have fixed any potential looseness or corrosion problem. Only thing left to do is to check in the BIOS to see if the wireless somehow became disabled in there.
     
  7. icebergbass

    icebergbass Thread Starter

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    Well, I'm just surprised! I'm surfing the net through wired connection and suddenly Windows started to install software for new hardware. Wireless adapter is back showing in Device Manager and it's working again, like nothing happened. Automatically, the same way it disappear. I'm glad it solved the problem by itself, but just wonder what really happened...
     
  8. TerryNet

    TerryNet Moderator

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    Probably the adapter or the part of the motherboard where it connects is failing; you may experience on/off for awhile or it may fail completely.
     
  9. icebergbass

    icebergbass Thread Starter

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    TerryNet, you might be right; it didn't last. I had the laptop on standby as I left the house and now, turning it on, the problem is back. Maybe it's time for a new machine. Thanks for the reply.
     
  10. TerryNet

    TerryNet Moderator

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    If the PC is otherwise satisfactory a USB wireless adapter would be considerably less expensive than a new machine. :)
     
  11. flavallee

    flavallee Trusted Advisor

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    I agree with TerryNet.

    It's your choice though what to do.

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