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Laptop won’t connect to home wifi

Discussion in 'Networking' started by Hennazxo, May 8, 2018.

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  1. Hennazxo

    Hennazxo Thread Starter

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    im struggling to connect my laptop to WiFi as it will not recognise it unless I’m right next to the router. The WiFi works fine on all other devices but not my laptop. Any ideas?

    Edit: HP notebook running on windows 10. Also found out my laptop won’t seem to install updates. Seems to be stuck on ‘awaiting install’
     
    Last edited: May 8, 2018
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    A bit more information about the laptop would be helpful?
     
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  3. TerryNet

    TerryNet Moderator

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    Sounds like the antenna leads are loose.
     
  4. Hennazxo

    Hennazxo Thread Starter

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    I’m not sure because it happens in other households with WiFi. Can only connect when I’m in the same room
     
  5. managed

    managed Trusted Advisor Spam Fighter

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    What's the full model name of the laptop ? (probably on a label underneath).
     
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