Laptop won’t connect to home wifi

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Hennazxo

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May 8, 2018
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im struggling to connect my laptop to WiFi as it will not recognise it unless I’m right next to the router. The WiFi works fine on all other devices but not my laptop. Any ideas?

Edit: HP notebook running on windows 10. Also found out my laptop won’t seem to install updates. Seems to be stuck on ‘awaiting install’
 
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DaveA

David
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A bit more information about the laptop would be helpful?
 

managed

Allan
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What's the full model name of the laptop ? (probably on a label underneath).
 
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