laptop won't boot, possibly due to infection?

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5NINED

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Jan 15, 2011
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Hey guys..I'm unfortunately on the family PC because my laptop is infected :(

Late last night I was watching a video and all of a sudden Microsoft Security Essentials popped up saying I had two trojans, right as I was going to clean them up my laptop just shut off and began to restart. It goes past the initial Toshiba start up screen and after that goes to a black screen w/ a blink cursor in the top left corner and then just sits.

I have a Windows 7 recovery disk that I've been trying to boot from but none of the options seem to be helping me out..and apparently there are no system restore points and the startup repair does nothing for me.

My current job/source of income relies on me having my laptop..so if you can help that'd be great! THANKS!
 
Joined
Nov 25, 2008
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458
google and download Kaspersky Rescue Disk 2010. Its a Live Disc, it runs without windows. it scans all your windows files for viruses and removes them.

You may need to completely reinstall W7 as well
 
Joined
Dec 30, 2010
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Since you have the Windows 7 disk, you might have to just do a clean install. Oftentimes, people consider this an extreme manuever, but if you're unable to access a restore point and nothing else is really working out, it might be the option to go with.

-- Ryan
Windows Outreach Team
 
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