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laptop won't boot, possibly due to infection?

Discussion in 'Windows 7' started by 5NINED, Jan 15, 2011.

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  1. 5NINED

    5NINED Thread Starter

    Joined:
    Jan 15, 2011
    Messages:
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    Hey guys..I'm unfortunately on the family PC because my laptop is infected :(

    Late last night I was watching a video and all of a sudden Microsoft Security Essentials popped up saying I had two trojans, right as I was going to clean them up my laptop just shut off and began to restart. It goes past the initial Toshiba start up screen and after that goes to a black screen w/ a blink cursor in the top left corner and then just sits.

    I have a Windows 7 recovery disk that I've been trying to boot from but none of the options seem to be helping me out..and apparently there are no system restore points and the startup repair does nothing for me.

    My current job/source of income relies on me having my laptop..so if you can help that'd be great! THANKS!
     
  2. blakcshadow

    blakcshadow

    Joined:
    Nov 25, 2008
    Messages:
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    google and download Kaspersky Rescue Disk 2010. Its a Live Disc, it runs without windows. it scans all your windows files for viruses and removes them.

    You may need to completely reinstall W7 as well
     
  3. davehc

    davehc Retired Trusted Advisor

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    David
  4. w7pro

    w7pro

    Joined:
    Dec 30, 2010
    Messages:
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    Since you have the Windows 7 disk, you might have to just do a clean install. Oftentimes, people consider this an extreme manuever, but if you're unable to access a restore point and nothing else is really working out, it might be the option to go with.

    -- Ryan
    Windows Outreach Team
     
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