Laptop won't boot up, can't even use safe boot.

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Besta7

Thread Starter
Joined
Sep 3, 2016
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2
When I boot it up it just goes black after the windows screen. After not booting properly all I can do is launch startup repair, launching windows normally or going to the bios. After running startup repair this is what it says:

" Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21198714
Problem Signature 05: AutoFailover
Problem Signature 06: 12
Problem Signature 07: BadDriver
OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 "

Keep in mind that I haven't installed any drivers recently. Restoring to a previous safe point doesn't work. What should I do?

Specs: Windows 7, Intel® Core™ i7 Processor 3635QM, AMD Radeon™ HD 8770M Graphics Laptop model: Samsung 870Z5E-X01
 
Last edited:

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
18,999
Hi, using the DVD - scroll down to Command Prompt in the Recovery Console.
Type sfc /scannow
Press - Enter.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.bleepingcomputer.com/tutorials/windows-7-recovery-environment-command-prompt/

However, this 'bad driver' may stop you from accessing your pc.

How to use Linux live Cd to backup files from a dead Pc

This may let you know what driver is faulty/damaged as it will stall when trying to load.
Not sure if it will help you.
Restart your pc - Tap F8 - at the Advanced Boot Options screen.
Choose Enable Boot Logging.
This will list all the drivers that are loaded during startup and some that may take their time to load.
The Boot Logging file is found here - C:\Windows folder > ntbtlog.txt but if you can't access your pc not much help for you.
Others here may have more suggestions for you.
 

Besta7

Thread Starter
Joined
Sep 3, 2016
Messages
2
Hi, using the DVD - scroll down to Command Prompt in the Recovery Console.
Type sfc /scannow
Press - Enter.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.bleepingcomputer.com/tutorials/windows-7-recovery-environment-command-prompt/

However, this 'bad driver' may stop you from accessing your pc.

How to use Linux live Cd to backup files from a dead Pc

This may let you know what driver is faulty/damaged as it will stall when trying to load.
Not sure if it will help you.
Restart your pc - Tap F8 - at the Advanced Boot Options screen.
Choose Enable Boot Logging.
This will list all the drivers that are loaded during startup and some that may take their time to load.
The Boot Logging file is found here - C:\Windows folder > ntbtlog.txt but if you can't access your pc not much help for you.
Others here may have more suggestions for you.
Will try to find a pen drive for that.
PS: sfc /scannow doesn't work since you can't run in the recovery console.
 
Last edited:
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