1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Laptop won't connect to internet after it crashed!!! Please help.

Discussion in 'Networking' started by misfitlvn, Dec 31, 2010.

Thread Status:
Not open for further replies.
  1. misfitlvn

    misfitlvn Thread Starter

    Joined:
    Dec 31, 2010
    Messages:
    1
    My Dell XPS M1530 crashed yesterday. I was able to use my recovery CD to upload everything back on (except lost all old files).
    I cannot connect to internet and I don't have an option for a wireless connection. Under device manager, there is the yellow exclamation point for -Base System Device (3x), Biometric Coprocessor, Ethernet Controller, and Network Controller.
    I have tried to use the drivers and utilities CD to reinstall but there isn't an option to download anything after it loads.
    Please help. I would greatly appreciate. Happy New Years!
     
  2. Frank4d

    Frank4d Retired Trusted Advisor

    Joined:
    Sep 10, 2006
    Messages:
    9,126
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/971798

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice