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Laptop won't connect to internet after it crashed!!! Please help.

Discussion in 'Networking' started by misfitlvn, Dec 31, 2010.

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  1. misfitlvn

    misfitlvn Thread Starter

    Dec 31, 2010
    My Dell XPS M1530 crashed yesterday. I was able to use my recovery CD to upload everything back on (except lost all old files).
    I cannot connect to internet and I don't have an option for a wireless connection. Under device manager, there is the yellow exclamation point for -Base System Device (3x), Biometric Coprocessor, Ethernet Controller, and Network Controller.
    I have tried to use the drivers and utilities CD to reinstall but there isn't an option to download anything after it loads.
    Please help. I would greatly appreciate. Happy New Years!
  2. Frank4d

    Frank4d Retired Trusted Advisor

    Sep 10, 2006
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