Laptop won't connect to internet after system restore!

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bojach

Thread Starter
Joined
Apr 9, 2010
Messages
4
Hey, yesterday my laptop got the Windows Defender 2010 virus and I did a system restore. This got rid of the virus, but now my laptop won't connect to the internet. It connects to the wireless network, but doesn't identify it, and says its an unidentified network. And I know the router is working, as I'm using it to connect to the internet on my PC right now. I also tried connecting the laptop to the internet using a cable, but it still didn't connect to the internet.. so yeah. I found a picture on another forum which shows the same situation:



Its a HP Pavilion and runs Windows Vista.
This is my IPCONFIG /ALL

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User1>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-86-06-96-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-74-BB-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d92d:2210:cdc0:c93f%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.201.63(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1E-68-78-4B-2A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{CC44A9B5-3CA5-4E9F-8551-31CAD0FF1
763}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{145A76D2-DBD0-4D36-984E-887EC23E1
0B4}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\User1>

Thanks in advance.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,946
Doing a System Restore doesn't really get rid of a virus. You need to use malware removal tools/techniques or format the partition and install Vista again (or use Recovery partition or disks to "Recover" to factory conditions).
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,946
If you want help with malware removal read the first sticky in the Malware Removal & HijackThis Logs forum and post the required information here. Then click on Report and ask to have this thread moved to that forum.

I can't speak for anybody else, but I am not interested in trying to help fix the problem as long as malware seems to be in the picture.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
it looks like yopu have installed AVG & still got Norton active as well

first thi g to do is undothe system restore & see if coinnection comes back

we can clear the malware properly if you get connection back taht way
 

bojach

Thread Starter
Joined
Apr 9, 2010
Messages
4
You have just saved me $120! Cheers man. My internet is back with the malware. So how do I correctly remove this?
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
now

lets see what is there now

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Double click on combofix.exe & follow the prompts.​
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