laptop wont connect to wireless internet

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

lamborghini118

Thread Starter
Joined
Jan 13, 2011
Messages
21
both laptop and pc are running windows 7. motorola dsl modem and rca cable modem are connected to pc wich has linksys wrt54g wireless router connected to it . laptop has netgear busb wifi adaptor for extended range. here are ip configs for both.. eric is laptop..and donna is pc..i have all info necessary to do whatever...just dont know where to start..tried resetting router and modems..i mean the list goes on and on.. im stumpedMicrosoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Eric>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Eric
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 5:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Wireless N-300 USB Adapter WNA3100
Physical Address. . . . . . . . . : 30-46-9A-29-C1-C7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2b:536f:552c:7ded%24(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 11, 2011 7:55:07 PM
Lease Expires . . . . . . . . . . : Wednesday, January 12, 2011 7:55:52 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 623920794
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-AE-85-00-26-B9-23-25-99
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-B9-23-25-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9412:6934:d466:ba24%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 11, 2011 6:49:58 PM
Lease Expires . . . . . . . . . . : Wednesday, January 12, 2011 7:48:26 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 285222585
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-AE-85-00-26-B9-23-25-99
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1520 Wireless-N WLAN Mini-C
ard
Physical Address. . . . . . . . . : C4-17-FE-9C-78-58
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b164:e2c5:98b:2a40%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 11, 2011 6:35:07 PM
Lease Expires . . . . . . . . . . : Wednesday, January 12, 2011 7:49:05 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 197400574
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-AE-85-00-26-B9-23-25-99
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable Microsoft 6To4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{0DC5296B-6948-43F0-B164-694FCDA14E7D}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {81478BCE-D0AC-444F-BF6B-EECE0D9B8CE3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{29FC14AF-9999-49ED-82A8-F99AB0D4907E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Eric






Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Donna>cmd
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Donna>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Donna-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-24-E8-1B-10-DC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::14a4:42c1:ba8b:2b69%11(Preferred)
IPv4 Address. . . . . . . . . . . : 76.106.147.234(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 13, 2011 2:19:55 PM
Lease Expires . . . . . . . . . . : Saturday, January 15, 2011 4:00:12 PM
Default Gateway . . . . . . . . . : 76.106.147.1
DHCP Server . . . . . . . . . . . : 68.87.74.10
DHCPv6 IAID . . . . . . . . . . . : 234890472
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-41-7F-1D-00-24-E8-1B-10-DC
DNS Servers . . . . . . . . . . . : 68.87.74.166
68.87.68.166
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hsd1.fl.comcast.net.:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable Microsoft 6To4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:34c6:3176:b395:6c15(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::34c6:3176:b395:6c15%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4c6a:93ea::4c6a:93ea(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 68.87.74.166
68.87.68.166
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Donna>
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,457
Eric has a router IP but donna has an external IP

how do you have the modem and router connected
check you are connected from the modem to the WAN/Internet input on the router

would you give exact details of the connections
 

lamborghini118

Thread Starter
Joined
Jan 13, 2011
Messages
21
donna is connected directly to cable modem through cat 5. cable modem is hard wired into the wall and back to cable modem. from the wall again the dsl filter splits to the phone and dsl modem.the router is connected to the dsl modem directly. at the time of the post i connected eric (laptop) to router through realtec ethernet port on laptop..
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,457
sorry confused - is this cable or phoneline and you seem to have the cable modem connected to cable modem

the way it needs to be setup

Modem ==> router Wan/Internet/Modem connection
and PCs connected to the LAN ports
 

lamborghini118

Thread Starter
Joined
Jan 13, 2011
Messages
21
i am recievinc error code 1079 under services.msc dhcp client is not started but is set to automatic
 

lamborghini118

Thread Starter
Joined
Jan 13, 2011
Messages
21
no i have 2 different modems .one is an rca cable modem and one is motorola modem for phone service. i have photos for posting but not sure how to post them?
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,457
so how does that all work again - simple diagram maybe

you have a cable supplied broadband service and a ADSL telephone broadband
so why , and how are you planning to use

telephone ==> adsl modem ===> ? ==> to do what
Cable ==> cable modem ===> ? ==> to do what

where do you want to put the linksys wrt54g
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,457
OK so lets do one thing at a time - I will be offline any minute now - but other will pickupi'm sure

Donna
just with the Cable ==> cable modem ==> donna
so that should all work - the ipconfig /all looked good
if not
lets see the ipconfig /all and ping tests - see below
keep that on a seperate post

next Eric
telephone ==> adsl modem ==> router ==> wireless
the eric ipconfig /all looked OK as you had a IP
But lets see the PING tests also an xirrus screen shot
what firewall do you have it maybe blocking
Also are all the lights on the modem and the router correct


------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
{Ping Tests}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
------------------------------------------------------------------------
 

lamborghini118

Thread Starter
Joined
Jan 13, 2011
Messages
21
eric is a seperate laptop i want to use wirelessly im about to run these diagnostics you sent me will post back
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,457
yep - if i have it right

DSL ==> ADSL Modem ==> wrt54G router <wireless> eric laptop

correct
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,457
that looks like you can see the wireless - log into the router and change the channel to 11 - that will avoid interference

now post back the ipconfig /all and ping tests
 

lamborghini118

Thread Starter
Joined
Jan 13, 2011
Messages
21
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Eric Montgomery>cmd/k ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : EricMontgomery
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 4:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Wireless N-300 USB Adapter WNA3100 #2
Physical Address. . . . . . . . . : 30-46-9A-29-C1-C7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e4e7:ffc2:6fa7:b2fc%37(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.178.252(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-B9-23-25-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1520 Wireless-N WLAN Mini-C
ard
Physical Address. . . . . . . . . : C4-17-FE-9C-78-58
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b164:e2c5:98b:2a40%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.42.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable Microsoft 6To4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{0DC5296B-6948-43F0-B164-694FCDA14E7D}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{2788C798-96AA-46FB-BCAF-ADCF5D90586C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {C227CFE8-5702-4AF4-B86F-553CEF61BB7C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Eric Montgomery>
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top