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laptop wont connect to wireless internet

Discussion in 'Networking' started by lamborghini118, Jan 13, 2011.

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  1. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
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    both laptop and pc are running windows 7. motorola dsl modem and rca cable modem are connected to pc wich has linksys wrt54g wireless router connected to it . laptop has netgear busb wifi adaptor for extended range. here are ip configs for both.. eric is laptop..and donna is pc..i have all info necessary to do whatever...just dont know where to start..tried resetting router and modems..i mean the list goes on and on.. im stumpedMicrosoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Eric>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Eric
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wireless Network Connection 5:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Wireless N-300 USB Adapter WNA3100
    Physical Address. . . . . . . . . : 30-46-9A-29-C1-C7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::2b:536f:552c:7ded%24(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, January 11, 2011 7:55:07 PM
    Lease Expires . . . . . . . . . . : Wednesday, January 12, 2011 7:55:52 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 623920794
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-AE-85-00-26-B9-23-25-99
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-26-B9-23-25-99
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::9412:6934:d466:ba24%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, January 11, 2011 6:49:58 PM
    Lease Expires . . . . . . . . . . : Wednesday, January 12, 2011 7:48:26 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 285222585
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-AE-85-00-26-B9-23-25-99
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1520 Wireless-N WLAN Mini-C
    ard
    Physical Address. . . . . . . . . : C4-17-FE-9C-78-58
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b164:e2c5:98b:2a40%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, January 11, 2011 6:35:07 PM
    Lease Expires . . . . . . . . . . : Wednesday, January 12, 2011 7:49:05 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 197400574
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-AE-85-00-26-B9-23-25-99
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter 6TO4 Adapter:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Reusable Microsoft 6To4 Adapter:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{0DC5296B-6948-43F0-B164-694FCDA14E7D}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Reusable ISATAP Interface {81478BCE-D0AC-444F-BF6B-EECE0D9B8CE3}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{29FC14AF-9999-49ED-82A8-F99AB0D4907E}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\Eric






    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Donna>cmd
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Donna>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Donna-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-24-E8-1B-10-DC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::14a4:42c1:ba8b:2b69%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 76.106.147.234(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Thursday, January 13, 2011 2:19:55 PM
    Lease Expires . . . . . . . . . . : Saturday, January 15, 2011 4:00:12 PM
    Default Gateway . . . . . . . . . : 76.106.147.1
    DHCP Server . . . . . . . . . . . : 68.87.74.10
    DHCPv6 IAID . . . . . . . . . . . : 234890472
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-41-7F-1D-00-24-E8-1B-10-DC
    DNS Servers . . . . . . . . . . . : 68.87.74.166
    68.87.68.166
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.hsd1.fl.comcast.net.:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Reusable Microsoft 6To4 Adapter:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:34c6:3176:b395:6c15(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::34c6:3176:b395:6c15%12(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter 6TO4 Adapter:
    Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:4c6a:93ea::4c6a:93ea(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 68.87.74.166
    68.87.68.166
    NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Users\Donna>
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    Eric has a router IP but donna has an external IP

    how do you have the modem and router connected
    check you are connected from the modem to the WAN/Internet input on the router

    would you give exact details of the connections
     
  3. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    21
    donna is connected directly to cable modem through cat 5. cable modem is hard wired into the wall and back to cable modem. from the wall again the dsl filter splits to the phone and dsl modem.the router is connected to the dsl modem directly. at the time of the post i connected eric (laptop) to router through realtec ethernet port on laptop..
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    sorry confused - is this cable or phoneline and you seem to have the cable modem connected to cable modem

    the way it needs to be setup

    Modem ==> router Wan/Internet/Modem connection
    and PCs connected to the LAN ports
     
  5. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    21
    i am recievinc error code 1079 under services.msc dhcp client is not started but is set to automatic
     
  6. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    21
    no i have 2 different modems .one is an rca cable modem and one is motorola modem for phone service. i have photos for posting but not sure how to post them?
     
  7. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    so how does that all work again - simple diagram maybe

    you have a cable supplied broadband service and a ADSL telephone broadband
    so why , and how are you planning to use

    telephone ==> adsl modem ===> ? ==> to do what
    Cable ==> cable modem ===> ? ==> to do what

    where do you want to put the linksys wrt54g
     
  8. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    21
    cable==>cable modem==>donna
    telephone==dsl modem==>wirelessrouter
     
  9. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    21
    service is up already its the strangest set up ive ever seen... through comcast
     
  10. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    OK so lets do one thing at a time - I will be offline any minute now - but other will pickupi'm sure

    Donna
    just with the Cable ==> cable modem ==> donna
    so that should all work - the ipconfig /all looked good
    if not
    lets see the ipconfig /all and ping tests - see below
    keep that on a seperate post

    next Eric
    telephone ==> adsl modem ==> router ==> wireless
    the eric ipconfig /all looked OK as you had a IP
    But lets see the PING tests also an xirrus screen shot
    what firewall do you have it maybe blocking
    Also are all the lights on the modem and the router correct


    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {Ping Tests}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    Type the following command
    Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {run Xirrus Wi-Fi Inspector} Download and install
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

    http://www.xirrus.com/library/wifitools.php
    Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
    Then run and install the program
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    Run the program

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    ------------------------------------------------------------------------
     
  11. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    21
    eric is a seperate laptop i want to use wirelessly im about to run these diagnostics you sent me will post back
     
  12. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    yep - if i have it right

    DSL ==> ADSL Modem ==> wrt54G router <wireless> eric laptop

    correct
     
  13. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    21
    snap shot of xirrus
     

    Attached Files:

  14. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    that looks like you can see the wireless - log into the router and change the channel to 11 - that will avoid interference

    now post back the ipconfig /all and ping tests
     
  15. lamborghini118

    lamborghini118 Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    21
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Eric Montgomery>cmd/k ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : EricMontgomery
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wireless Network Connection 4:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Wireless N-300 USB Adapter WNA3100 #2
    Physical Address. . . . . . . . . : 30-46-9A-29-C1-C7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::e4e7:ffc2:6fa7:b2fc%37(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.178.252(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-26-B9-23-25-99
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1520 Wireless-N WLAN Mini-C
    ard
    Physical Address. . . . . . . . . : C4-17-FE-9C-78-58
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b164:e2c5:98b:2a40%11(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.42.64(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter 6TO4 Adapter:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Reusable Microsoft 6To4 Adapter:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{0DC5296B-6948-43F0-B164-694FCDA14E7D}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{2788C798-96AA-46FB-BCAF-ADCF5D90586C}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Reusable ISATAP Interface {C227CFE8-5702-4AF4-B86F-553CEF61BB7C}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\Eric Montgomery>
     
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