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Laptop won't connect to wireless

Discussion in 'Networking' started by scarletbegonias, Mar 7, 2010.

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  1. scarletbegonias

    scarletbegonias Thread Starter

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    Basically whenever I try to connect to the network that has been set up for my household a screen will appear saying that it cannot connect. The connection is strong and the wireless works for other laptops. When I click Diagnose, it says that "Windows did not receive any response from the wireless router or access point." I've tried resetting the router or doing that whole thing where you enter 192.168.1.1 on the computer that is directly connected to the router but that still didnt seem to work. Any ideas??
     
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  3. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    Disable encryption and MAC Address filtering on the router and try to connect. Assuming success you can probably re-enable encryption and reconnect. If not successful please show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  4. scarletbegonias

    scarletbegonias Thread Starter

    Joined:
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    Messages:
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    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Dell Customer>IPCONFIG/ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : DellCustomer-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : guilford.edu
    Description . . . . . . . . . . . : Intel(R) 82567LM Gigabit Network Connecti
    on
    Physical Address. . . . . . . . . : 00-21-70-A6-9F-B1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1510 Wireless-N WLAN Mini-C
    ard
    Physical Address. . . . . . . . . : 00-1F-E1-C6-CC-8B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.guilford.edu
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{4FF1822A-6585-4DAE-8781-C02A4B6AF
    50C}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Dell Customer>
     
  5. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    Do the following repairs, and if still no go please try to connect by ethernet and show an ipconfig /all.

    (From a JohnWill post)

    TCP/IP stack repair options for use with Vista or 7.

    Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
  6. scarletbegonias

    scarletbegonias Thread Starter

    Joined:
    Mar 7, 2010
    Messages:
    4
    it says that the requested operation requires elevation. I have no idea what that means
     
  7. annkimbrly

    annkimbrly

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    Jan 16, 2010
    Messages:
    16
    Just means you need to sign in as administrator to make this sort of change.
    You can go to start, all programs, accessories, and right click on command prompt- choose run as administrator
    then retry
     
  8. TerryNet

    TerryNet Terry Moderator

    Joined:
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    Messages:
    71,639
    It probably means that you did not

     
  9. scarletbegonias

    scarletbegonias Thread Starter

    Joined:
    Mar 7, 2010
    Messages:
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    I restarted my computer and attempted to connect again but it still says that it couldn't receive a response from the router.
     
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