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Laptop won't play DVD-RW's only CD-RW's

Discussion in 'Multimedia' started by Wiskerluv, Nov 6, 2016.

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  1. Wiskerluv

    Wiskerluv Thread Starter

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    I couldn't paste the computer specifications because I am not on the laptop but another PC.

    Toshiba laptop won't recognize DVD-RW's, but will play CD-RW's. I am at a loss as to why this is.
    Would appreciate any solution. If this information doesn't help, I will go to the laptop with the question and post it again with the specs. Thanks!!
     
  2. Wiskerluv

    Wiskerluv Thread Starter

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    Am now on laptop. Running Win XP Pro. In device Mgr, it says my drive is Matshita DVD-RAM UJ88OAS if that helps,
     
  3. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    Check if a commercially made DVD shows up in Windows Explorer. If it doesn't show up, does the device manager show any errors or warnings for the drive?

    There is a possibility that the DVD reading portion of the drive failed or got dirty. Separate laser pickup heads are used for reading DVDs and CDs
     
  4. Epthree

    Epthree

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    I'm afraid I have no experience with this sort of thing however you can pick up USB powered DVD players for as low as £8 so instead of going through the hassle of trying to sort this it might just be worth buying one.

    https://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=search-alias=aps&field-keywords=usb+cd+drive

    The fact the machine is still running Windows XP (which I would strongly recommend upgrading) tells me that it's most likely quite old and isn't really worth repairing.
     
  5. Oddba11

    Oddba11

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    Sounds like a failing drive. RW media require more laser power to read, and the lasers lose power from age/use. So RW media is the first type of media to start having issues.
     
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