Laptop won't start (Windows 10)

avigupta63

Thread Starter
Joined
Jul 12, 2020
Messages
3
Heyy Tech guy
I have an acer e5-551 model laptop.it turned off automatically and when i am trying to start power led is glowing for 5 sec then it goes off and nothing is happening. I tried battery reseting cleaning of fan ram etc but nothing worked. Plz help me
 

plodr

Liz
Joined
Jun 27, 2014
Messages
20,993
Take the battery out, plug it into a socket and turn it on. Post what happens.
 

Couriant

James
Trusted Advisor
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Mar 26, 2002
Messages
36,215
Try this: With the battery in (assuming it has power), power up the machine and as soon as it up, remove the power cord. If it stays on for more than 5 seconds, you have a faulty power connector (most likely)
 

Couriant

James
Trusted Advisor
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I'm sorry I misread the document that I was looking, they were talking about the power button itself... not sure how you would disconnect that while trying to power up the machine.

If you have the same issue with AC only, then we would want to look at the power button first, then the motherboard. If your machine is under warranty, send it to Acer to repair it, otherwise Acer should be able to provide you with the part or at least the part number so you can replace it yourself (or an IT technician if you are not comfortable.)
 

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