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Laptop wont turn on after charging power bank

Discussion in 'Hardware' started by TGPTIAlves, May 18, 2015.

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  1. TGPTIAlves

    TGPTIAlves Thread Starter

    Joined:
    May 18, 2015
    Messages:
    1
    Hello,

    This problem is from a friend of mine but he doesn't has a computer now. Yesterday he was charging his powerbank through his Laptop (Asus bought 3 months ago) USB port. After a while the computer was shutdown and won't turn on, even when it's plugged through its power adapter.

    Is there any solution to this?


    Thanks!
     
  2. Tanis

    Tanis

    Joined:
    May 29, 2006
    Messages:
    3,969
    First Name:
    Shane
    Hi and welcome to TSG.

    As annoying as it can be to have to do it, your best option if it appears totally dead is to RMA the laptop if it is only 3 months old. Fiddling about with it too much trying to diagnose the problem could end up invalidating any warranty your friend has.

    The only simple checks I would do are to try and power it up with and without the power cord connected.
    Then remove the battery (assuming it is a removable one) and try it again with the power adapter attached.

    It could be a problem with the laptop or that the power brick has just failed, it happens occasionally.
     
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