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laptop

Discussion in 'Networking' started by plumbob1, Jul 14, 2007.

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  1. plumbob1

    plumbob1 Thread Starter

    Joined:
    Aug 10, 2006
    Messages:
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    why will my laptop not connect to the internet through my Linksys wireless router.
    my modem is connected to my router , my router is connected to my computer.
    on my own computer everything is working perfect but the laptop keeps saying no connection:confused:
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,371
    First Name:
    Wayne
    could be a number of reasons

    1) Is the secruity for wireless enabled on the router - if so take it off and try it
    2) do you have a cordless phone
    3) do you have a firewall on laptop - that could be blocking connection

    lest see what you get from an ipconfig and ping
    -----------------------------------
    Ipconfig on Vista
    ------------------------
    IF XP then just carry on from here

    can you do the following tests

    its important to do all the ping tests

    1) Ping the default gateway
    2) ping google.com by the name
    3) ping google using IP address

    all details below


    ipconfig /all

    TWO Methods to do that - some people have problems with ONE----

    ONE ---------------------------------
    start
    run
    cmd
    ipconfig /all

    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    TWO -----------------------------------------------

    Start, Run, CMD to open a DOS window and type:

    IPCONFIG /ALL >C:\RESULT.TXT

    Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

    ------------------------------------------------
    try ping the name and then the IP see below

    start
    run
    cmd

    C:\Documents and Settings\wayne>ping {the default gateway ipaddress you got above }


    C:\Documents and Settings\wayne>ping google.com
    C:\Documents and Settings\wayne>ping 64.233.187.99
     
  3. plumbob1

    plumbob1 Thread Starter

    Joined:
    Aug 10, 2006
    Messages:
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    sorry to say that i am not to clever on computers so what do you mean by PING and how do i do this
     
  4. etaf

    etaf Moderator

    Joined:
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    First Name:
    Wayne
    i have detailed all the instructions to do this - with examples in the above post

    you will need to tell me which bit you do not understand and we can go through it a step at a time

    are you on XP or vista
     
  5. plumbob1

    plumbob1 Thread Starter

    Joined:
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    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Frank>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : none-cd8d5b0b15
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VIA Compatable Fast Ethernet Adapter

    Physical Address. . . . . . . . . : 00-0B-6A-05-7A-73
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.101
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 62.31.64.39
    62.31.112.39
    62.31.144.39
    Lease Obtained. . . . . . . . . . : 14 July 2007 14:13:09
    Lease Expires . . . . . . . . . . : 15 July 2007 14:13:09

    C:\Documents and Settings\Frank>
     
  6. etaf

    etaf Moderator

    Joined:
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    First Name:
    Wayne
    ipconfig looks OK

    so now try the pings as detailed above
    also i would suspect firewall now
     
  7. plumbob1

    plumbob1 Thread Starter

    Joined:
    Aug 10, 2006
    Messages:
    14
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Frank>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : none-cd8d5b0b15
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VIA Compatable Fast Ethernet Adapter

    Physical Address. . . . . . . . . : 00-0B-6A-05-7A-73
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.101
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 62.31.64.39
    62.31.112.39
    62.31.144.39
    Lease Obtained. . . . . . . . . . : 14 July 2007 14:13:09
    Lease Expires . . . . . . . . . . : 15 July 2007 14:13:09

    C:\Documents and Settings\Frank>
     
  8. plumbob1

    plumbob1 Thread Starter

    Joined:
    Aug 10, 2006
    Messages:
    14
    where as before when we tried to go on the interner it said ( working offline )
    disconnecter the firewall and now it says (this page cannot be displayed )
     
  9. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
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    First Name:
    Wayne
    can you try the ping tests above
     
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