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laptops wont connect to wifi

Discussion in 'Networking' started by shspecter13, Dec 5, 2012.

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  1. shspecter13

    shspecter13 Thread Starter

    Joined:
    Dec 5, 2012
    Messages:
    3
    hey everyone,
    I have a:
    CenturyLink C1000A wireless router/modem
    xbox360
    ps3
    2x android phone
    2x winxp laptops (sp2, sp3)
    i can connect all of these devices using the default settings and key except for the 2 winxp laptops. They both detect the network, let me type in the key, but then get stuck at "waiting for network" screen. eventually that screen closes without connecting. im currently online with the sp2 wired directly to the router. any ideas or recommendations?
    i can provide more information if anyone thinks it will help, and thanks in advance for any ideas.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,173
    First Name:
    Terry
    Install SP3 on the way-out-of-date machine.

    For the one that already has SP3 ...

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

    Identify your network and also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. shspecter13

    shspecter13 Thread Starter

    Joined:
    Dec 5, 2012
    Messages:
    3
    alright, our ipconfig on the first laptop is:

    =======================================================

    Microsoft Windows XP [Version 5.1.2600]
    _/>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . :
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Wireless Network Connection 3:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
    Connection
    Physical Address. . . . . . . . . : 00-13-CE-4B-E8-0D

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E Fast Eth
    ernet Controller
    Physical Address. . . . . . . . . : 00-0F-B0-9D-65-65
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.15
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    205.171.2.25
    Lease Obtained. . . . . . . . . . : Thursday, December 06, 2012 1:56:19
    PM
    Lease Expires . . . . . . . . . . : Friday, December 07, 2012 1:56:19 PM

    =======================================================

    screenshot:
    [​IMG]

    mine is the centurylink7
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,173
    First Name:
    Terry
    Make sure you have the latest wireless driver from the laptop manufacturer's web site.

    I have my doubts as to whether that adapter handles WPA2, so I suggest trying with encryption disabled and then if that works try WPA-PSK TKIP.
     
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