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Discussion in 'Virus & Other Malware Removal' started by isasooner, Oct 22, 2012.

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  1. Satchfan

    Satchfan Malware Specialist

    Joined:
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    Go here to see how to rid yourself of Internet Explorer.

    Bear with me to see if i can get further info on Chrome and why it is persists but meanwhile I'd like you to run a couple of scans.

    Run Malwarebytes’ Anti-Malware

    I noticed that you had MBAM on your system: if you no longer have it, you can download it from here:

    • start Malwarebytes-Anti-Malware and update it, (“Update” tab}
    • once it is updated, click on “Scanner” tab, select Perform quick scan, then click Scan.
    • when the scan is complete, click OK, then Show Results to view the results.
    • be sure that everything is checked, and click Remove Selected.
    • when removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    • the log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • copy and paste the contents of that report in your next reply and exit MBAM.
    NOTE: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

    ===================================================

    Run Security Check

    Download Security Check by screen317 from here or here.

    • save it to your Desktop
    • double click SecurityCheck.exe and follow the onscreen instructions inside of the black box
    • a Notepad document should open automatically called checkup.txt; please post the contents of that document.
    Satchfan
     
  2. isasooner

    isasooner Thread Starter

    Joined:
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    The link you provided malwarebytes cannot be found. it says 404-page not found when click on the link.
     
  3. Satchfan

    Satchfan Malware Specialist

    Joined:
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    Messages:
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    Apologies. Try here.
     
  4. isasooner

    isasooner Thread Starter

    Joined:
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    Malwarebytes Anti-Malware 1.65.1.1000
    www.malwarebytes.org

    Database version: v2012.11.02.06

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Idris :: ISASOONER [administrator]

    11/2/2012 8:24:39 AM
    mbam-log-2012-11-02 (08-24-39).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 230872
    Time elapsed: 3 minute(s), 3 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 1
    C:\Users\Idris\Downloads\7zip_installer_d650332.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.

    (end)
     
  5. Satchfan

    Satchfan Malware Specialist

    Joined:
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    Messages:
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    Thanks.

    Waiting for the Security Check log.:)
     
  6. isasooner

    isasooner Thread Starter

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    Where do I find the security log?
     
  7. Satchfan

    Satchfan Malware Specialist

    Joined:
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    Messages:
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    Sorry - no notification again.:mad:

    It is called checkup.txt. If you can't find it, click on Start and type checkup.txt in the search box.

    When it is found, right-click on it and then on Open.
     
  8. isasooner

    isasooner Thread Starter

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    For some reason, checkup txt cannot be located on my laptop. What do I do next?
     
  9. Satchfan

    Satchfan Malware Specialist

    Joined:
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    Please run Security Check again following the previous instructions

    Satchfan
     
  10. isasooner

    isasooner Thread Starter

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    Please forgive me, which security check again?
     
  11. Satchfan

    Satchfan Malware Specialist

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    Messages:
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    Run Security Check

    Download Security Check by screen317 from here or here.

    • save it to your Desktop
    • double click SecurityCheck.exe and follow the onscreen instructions inside of the black box
    • a Notepad document should open automatically called checkup.txt; please post the contents of that document.
    Satchfan
     
  12. isasooner

    isasooner Thread Starter

    Joined:
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    Messages:
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    Results of screen317's Security Check version 0.99.54
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    (On Access scanning disabled!)
    Error obtaining update status for antivirus!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.65.1.1000
    Java 7 Update 7
    Java version out of Date!
    Adobe Flash Player 11.4.402.287
    Adobe Reader X (10.1.4)
    Mozilla Firefox (16.0.2)
    Google Chrome 22.0.1229.96
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
     
  13. Satchfan

    Satchfan Malware Specialist

    Joined:
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    Messages:
    650
    I actually received notification of this post.

    Lets try resetting Chrome to get rid of these tabs and run a final scan,

    Reset Chrome’s home pages

    Try setting the page that opens when you start Chrome.
    click on the Customize icon [​IMG] at the top right
    click on Settings
    under “On start-up”, check Open a specific page or set of pages and then on Set pages
    delete any pages that you don’t want
    set your start page to the page you wish, eg www.google.com

    ===================================================

    Run ESET Online Scan

    Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

    Hold down Control and click on the following link to open ESET OnlineScan in a new window.

    ESET OnlineScan

    1. Click the Eset online Scanner button.
    2. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    Click on esetinstaller.exe to download the ESET Smart Installer. Save it to your desktop.
    Double click on the Eset installer icon on your desktop.
    3. Check Yes, I accept the Terms of Use
    4. Click the Start button.
    5. Accept any security warnings from your browser.
    6. Check Scan archives
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push List of found threats
    10. Push Export to Text file and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
    11. Push the back button.
    12. Push Finish
    If a log has been produced post it in your next reply.

    Can you tell me if there are any outstanding problems.

    Thanks

    Satchfan
     
  14. isasooner

    isasooner Thread Starter

    Joined:
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    Messages:
    111
    C:\Users\Idris\Downloads\Microsoft_Office_2010_Professional.exe MSIL/Solimba application cleaned by deleting - quarantined
    C:\Users\Idris\Downloads\mozilla-firefox-s32-downloader.exe a variant of Win32/Soft32Downloader.A application cleaned by deleting - quarantined
     
  15. Satchfan

    Satchfan Malware Specialist

    Joined:
    Jan 12, 2009
    Messages:
    650
    How did the page reset go and are there any outstanding problems?
     
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