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Lavasoft securesearch

Discussion in 'Virus & Other Malware Removal' started by red43560, Mar 6, 2013.

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  1. red43560

    red43560 Thread Starter

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    I have followed every instruction completely. If I have missed something--I regret the error. Anyway, I use Chrome.
     
  2. dvk01

    dvk01 Derek Moderator Malware Specialist

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    I asked you to run OTS & post its log
    until you do, |there is little I can do & even then, I doubt it will show what is wrong
    in my experience
    The only likely cure is going to be uninstall chrome, make sure you take the option to remove all user data.
    first make sure that you are not set up to sync chrome with your google account, if you are, set it to stop sync first ( otherwise the backups on your google account will reinstall the malware).
    Then reboot & reinstall chrome
     
  3. red43560

    red43560 Thread Starter

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    I've attempted to download and run OTS five times and I get an error, as follows:

    OldTimer Scanner has encountered a problem and needs to close. We are sorry for the inconvenience.

    Any other thoughts before I uninstall Chrome?

    Thank you
     
  4. dvk01

    dvk01 Derek Moderator Malware Specialist

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    uninstall chrome is the only way that you will hopefully solve this

    Chrome is a total & utter pain when it comes to finding & fixing addons or extensions
    in theory, you can open chrome, use the tools menu/ settings & select extensions & click on the rubbish bin icon beside the extension that you want to remove. BUT experience suggests that many ex=tensions are hidden & cannot be removed that way
     
  5. red43560

    red43560 Thread Starter

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    Okay, thanks....did the Chrome uninstall and reinstalled....Mr. Securesearch crap seems to be gone. Thanks
     
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