1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

LED backlight

Discussion in 'Hardware' started by tengoproblemas, Jul 31, 2011.

Thread Status:
Not open for further replies.
  1. tengoproblemas

    tengoproblemas Thread Starter

    Joined:
    Jul 31, 2011
    Messages:
    1
    Hello, I recently purchased a ASUS K42 Series K42JY-A1 Notebook and I had been working fin until now. I had used it already several times today, but tonight, when I went to turn it on from sleep mode, it did not respond, at least not that I could tell. After turning it off and on several times with no success, I noticed that at certain angles I could see features of the screen. As it turns out, there is no working light for my screen anymore, though it still operates fine otherwise (at least as far as I can tell with my impaired vision). I also used the brightness buttons on the keyboard to adjust the brightness in case it had somehow gotten turned down, however it was at the brightest possible setting. I also tried plugging the charger in to see if that gave me any different results, but to no avail. Have my backlights been turned off somehow? and if so, how can I turn them back on? or are my backlights somehow broken and should I contact ASUS for support?

    Thank you.
     
  2. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    11,570
    First Name:
    Allan
    As you suspect this looks like the backlight has failed. Being able to see a faint image on-screen means the rest of the laptop is still working.

    I doubt there is any way to turn the backlight off deliberately.

    As it's still under warranty I would contact Asus.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1010121

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice