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LED backlight

Discussion in 'Hardware' started by tengoproblemas, Jul 31, 2011.

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  1. tengoproblemas

    tengoproblemas Thread Starter

    Jul 31, 2011
    Hello, I recently purchased a ASUS K42 Series K42JY-A1 Notebook and I had been working fin until now. I had used it already several times today, but tonight, when I went to turn it on from sleep mode, it did not respond, at least not that I could tell. After turning it off and on several times with no success, I noticed that at certain angles I could see features of the screen. As it turns out, there is no working light for my screen anymore, though it still operates fine otherwise (at least as far as I can tell with my impaired vision). I also used the brightness buttons on the keyboard to adjust the brightness in case it had somehow gotten turned down, however it was at the brightest possible setting. I also tried plugging the charger in to see if that gave me any different results, but to no avail. Have my backlights been turned off somehow? and if so, how can I turn them back on? or are my backlights somehow broken and should I contact ASUS for support?

    Thank you.
  2. managed

    managed Trusted Advisor Spam Fighter

    May 24, 2003
    First Name:
    As you suspect this looks like the backlight has failed. Being able to see a faint image on-screen means the rest of the laptop is still working.

    I doubt there is any way to turn the backlight off deliberately.

    As it's still under warranty I would contact Asus.
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