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Lenovo Edge2-1580 Laptop Windows 10 Does Not Charge

Discussion in 'Hardware' started by vdaesety, Aug 9, 2019.

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  1. vdaesety

    vdaesety Thread Starter

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    I recently bought a new battery for my laptop (Lenovo Edge 2-1580 Windows 10) and upon installation, it will not charge. When I plug the AC adapter in, the indicator switches between charging/not charging about once every second. When I disconnect the battery and rely on AC adapter power, the laptop works fine. I updated my drivers and installed Lenovo Energy Management software and the problem persists.
     
  2. plodr

    plodr

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    Return the new battery you purchased. It is either faulty or is not the correct battery for your Lenovo.
     
  3. vdaesety

    vdaesety Thread Starter

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    To be more specific, I bought a new motherboard for my laptop and the same issue occurred with the original battery. So I think it's an issue with the motherboard's hardware or software. Are there any troubleshooting steps I can take?
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    I assume this is the same computer in your other thread here that had liquid spilled on it ? What liquid was it ?

    So you replaced the motherboard and the battery and the new battery won't charge ?

    Does the old battery charge ?
     
  5. vdaesety

    vdaesety Thread Starter

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    Yes, this is the same computer and it was water. As of now, the keyboard/touchpad, motherboard, and battery are all replaced. The computer works normally on wired power but both the new and old battery exhibit the charging issue.
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    Ok. Does it still power on by itself with both batteries ?

    Are you sure the flashing light is a bad sign or could it flash to indicate the battery is actually charging ?
     
  7. vdaesety

    vdaesety Thread Starter

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    No, all issues with the computer are resolved and it doesn’t power on spontaneously. Both the battery indicator light and the icon on the desktop cycle between charging/not charging and the battery drains normally. At this point, both batteries are below 10% so I know the batteries aren’t charging. I also updated my bios to the latest version as I’ve heard that it is responsible for some battery issues.
     
  8. managed

    managed Trusted Advisor Spam Fighter

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    Try leaving it charging overnight,or for about 8 hours.
     
  9. vdaesety

    vdaesety Thread Starter

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    I tried that and the battery has not charged. Should I look into returning the new motherboard and replacing it? Or is there some software energy management setting that I could look into?
     
  10. managed

    managed Trusted Advisor Spam Fighter

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  11. vdaesety

    vdaesety Thread Starter

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    Unfortunately, none of those solutions worked, so I will return the new motherboard and order a replacement
     
  12. managed

    managed Trusted Advisor Spam Fighter

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    That's a shame. I hope getting another motherboard solves it for you.
     
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