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Lenovo G580 Sleep Problem

Discussion in 'Windows 7' started by reemptor, Oct 12, 2013.

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  1. reemptor

    reemptor Thread Starter

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    Hi
    I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.

    I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.

    I have changed the settings in power options, the bios has no power option.

    I would appreciate any help

    Many thanks
     
  2. TerryNet

    TerryNet Moderator

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    Did Sleep ever work properly?

    You're sure that the battery is not draining completely during Sleep, causing an improper power off, right?
     
  3. reemptor

    reemptor Thread Starter

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    No does it when it's plugged in to and if you put it to sleep from the start menu.

    I appreciate the response thank you
     
  4. TerryNet

    TerryNet Moderator

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    If it's still under warranty I'd be contacting Lenovo (or the retailer).
     
  5. reemptor

    reemptor Thread Starter

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    unfortunately it's not.

    Thank you for your interest
     
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