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Lenovo N22 80S6 thinkpad touchpad+keyboard not working

Discussion in 'Hardware' started by nospam, Mar 20, 2017.

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  1. nospam

    nospam Thread Starter

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    what to do to get lenovo touchpad and keyboard working again? i've spent days researching and reaching out for support without any progress. neither neither touchpad nor keyboard work in bios, upon bootup , in mint or in live cd of mint.

    neither touchpad nor keyboard working when doing this:
    Fn + F8 touchpad lock/unlock
    Fn + F6 keyboard lock/unlock
    bios has only one setting related to touchpad+keyboard which ws for enabling function hotkeys , i disabled, rebooted = no chg, re-enabled, rebooted= no chg
    lenovo livechat would not offer support as is linux .. just said to intall windows synaptics driver
    can't find linux synaptics touchpad keyboard drivers
    booting into livecd of linux mint kde2
    (other live cd;s not booting up ... grub not recognizing them? "live cd's" i tried where i booted .iso from usb: minino, #! , tahr puppy ... none would boot except linux mint so tried mint 18 xfce , 2 kde &couldn't get touchpad or keyboard to work

    thanks for your help
     
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  3. nospam

    nospam Thread Starter

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    update: changed bios from uefi to legacy and that let me boot into other live cd's.
    touchpad+keyboard not working in #! , minino or tahr puppy. utility to detect mouse asked whether synaptics driver installed so that makes me hope if i can finaaly get that linux version of that driver then maybe that might resolve this.
    i downloaded the windows synaptics driver
    Version: 19.0.17.58 Date: 01-08-2016
    and tried installing with wine "error synaptics device not found" but i think that,s because the install is looking in a c: location.
     
  4. managed

    managed Allan

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    Have they ever worked ? If yes with what OS ?
     
  5. nospam

    nospam Thread Starter

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    yes, both touchpad and keyboard worked from date of purchase 11/2016 til last week in linux mint 18 .
     
  6. managed

    managed Allan

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    Did anything happen before they stopped working, like an update or the laptop was dropped etc ?

    Try to put the laptop into the exact state it was in when working, OS and Bios settings included, then see if they work.
     
  7. nospam

    nospam Thread Starter

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    i had just finished resolving the matter of the sdcard reader not working so i suspect that process is the number 1 culprit but there were so many steps taken to get that fixed that i have no idea how to undo that work.

    i had also installed updates and have since upgraded from mint 18 to 18.1 as part of attempt to get touchpad+keyboard working again.
     
  8. nospam

    nospam Thread Starter

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    here's hardware info :
    $ hwinfo --short
    cpu:
    Intel(R) Celeron(R) CPU N3050 @ 1.60GHz, 1818 MHz
    Intel(R) Celeron(R) CPU N3050 @ 1.60GHz, 480 MHz
    keyboard:
    Holtek Shortboard Lefty
    mouse:
    Dell Optical Wheel Mouse
    monitor:
    RX4T9 NT11621 LCD Monitor
    graphics card:
    Intel VGA compatible controller
    sound:
    Intel Audio device
    storage:
    Intel SATA controller
    network:
    wlp2s0 Intel Dual Band Wireless-AC 7260
    network interface:
    lo Loopback network interface
    wlp2s0 Ethernet network interface
    disk:
    /dev/mmcblk0rpmb Disk
    /dev/mmcblk0boot0 Disk
    /dev/mmcblk2 Disk
    /dev/mmcblk0boot1 Disk
    /dev/mmcblk0 Disk
    partition:
    /dev/mmcblk2p1 Partition
    /dev/mmcblk0p1 Partition
    /dev/mmcblk0p2 Partition
    /dev/mmcblk0p3 Partition
    usb controller:
    Intel USB Controller
    bios:
    BIOS
    bridge:
    Intel Host bridge
    Intel PCI bridge
    Intel PCI bridge
    Intel ISA bridge
    hub:
    Linux Foundation 2.0 root hub
    Linux Foundation 3.0 root hub
    memory:
    Main Memory
    bluetooth:
    Intel Bluetooth Device
    unknown:
    FPU
    DMA controller
    PIC
    Keyboard controller
    Intel SMBus
    Intel SD Host controller
    Intel Encryption controller
    Intel Signal processing controller
    Serial controller
    Chicony Electronics Lenovo EasyCamera
    Holtek Shortboard Lefty

    $ sudo lspci
    00:00.0 Host bridge: Intel Corporation Device 2280 (rev 21)
    00:02.0 VGA compatible controller: Intel Corporation Device 22b1 (rev 21)
    00:0b.0 Signal processing controller: Intel Corporation Device 22dc (rev 21)
    00:12.0 SD Host controller: Intel Corporation Device 2296 (rev 21)
    00:13.0 SATA controller: Intel Corporation Device 22a3 (rev 21)
    00:14.0 USB controller: Intel Corporation Device 22b5 (rev 21)
    00:1a.0 Encryption controller: Intel Corporation Device 2298 (rev 21)
    00:1b.0 Audio device: Intel Corporation Device 2284 (rev 21)
    00:1c.0 PCI bridge: Intel Corporation Device 22c8 (rev 21)
    00:1c.2 PCI bridge: Intel Corporation Device 22cc (rev 21)
    00:1f.0 ISA bridge: Intel Corporation Device 229c (rev 21)
    00:1f.3 SMBus: Intel Corporation Device 2292 (rev 21)
    02:00.0 Network controller: Intel Corporation Wireless 7260 (rev 83)
     
  9. managed

    managed Allan

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    If you connect an external Usb keyboard and/or mouse do they work ? (connect them before switching on).
     
  10. nospam

    nospam Thread Starter

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    yes, the usb keyboard and usb mouse are occupying 2 of the 3 usb's on the laptop until i can get this resolved.

    since the onboard keyboard and touchpad won't work anywhere including bios means something significant to solving this problem but i'm not sure what.

    thanks for any of your ideas : )
     
  11. managed

    managed Allan

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    I was going to suggest it could be a driver issue but that doesn't explain why they don't work in the Bios.
     
  12. nospam

    nospam Thread Starter

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    hmm, you know, it is a uefi system which i understand is intended to replace bios.

    it did make things much more difficult for me in changing from windows 10 pro to linux mint 18.
     
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