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Lexmark printer cartridge

Discussion in 'Hardware' started by sunny_blue_skies, Feb 13, 2003.

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  1. sunny_blue_skies

    sunny_blue_skies Thread Starter

    Nov 2, 1999
    We bought a new lexmark printer color cartridge, 15M0120.
    Installed it into a Z43, aligned it, cleaned printerhead, made sure it is on 'natural color' all those kinda things, but it does not print the colors correctly. Yellow is lime, red is purple and blue is greyish muddy blue.
    We took the cartridge out again, cleaned it with alcohol, no change, soaked the head partially in very hot water, dried it and no change, installed it into a different printer, a Z51, same story.
    Any ideas?
  2. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    First call Lezmark 1-800-LEXMARK - they have great support. Secondly, I'd probably return it, but Lexmark will tell you what do.
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