Lexmark Z54 Won't Print Color

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

maineac60

Thread Starter
Joined
Apr 8, 2004
Messages
161
:confused: I have two Lexmark Z54 InkJet printers attached to two different computers...bothe computers are running Windows 98SE. One of the printers is less than a month old. The other less than a year. Both printers have new cartridges installed. Almost at the exact same time both printers stopped printing color. Both will print black perfectly...I have tried cleaning the heads and realigning the cartridges but still only get black. Can anyone shed any light on this problem?
 
Joined
May 30, 2003
Messages
625
If as you say, you have tried the head cleaning process, the question then is... are the cartridges from the same source/batch.
Really need to try another colour cartridge in the printers to rule out faulty cartridges.
Next up assuming the new cartridge will not print, is to reinstall the print driver and test again.
 
Joined
Jan 30, 2001
Messages
3,992
Have you tryed the hardware test and gotten the printer to print out black and color bars? If the colors work ok there then its probably a driver problem.

Turn off the printer.
Press down the power and the paper feed buttons at the same time.
Release the power button.
Keep pressing the paper feed button until the printer starts to print.
Turn the printer off after the first page has printed (otherwise it will continue to print).
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top