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License Verification Issues (3rd Party App)

Discussion in 'Web & Email' started by 1fm66, Nov 10, 2019.

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  1. Couriant

    Couriant Trusted Advisor

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    Do you have any internet security program like Norton or McAfee?
     
  2. 1fm66

    1fm66 Thread Starter

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    Frank
    Yes I am using the McAfee Security Suite that comes with AT$T U-Verse internet.
     
  3. Couriant

    Couriant Trusted Advisor

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    Try disabling the firewall function and see if that helps. You may need to remove it in its entirety for troubleshooting. You can reinstall it if you wish after the troubleshooting.
     
  4. 1fm66

    1fm66 Thread Starter

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    Frank
    Yes I have tried turning the firewall off, (for 15 minutes) but that didn't work either..
    I have been in contact with Magix Support. So far part of the problem is that the apps were registered under a different E-mail address than the one I am currently using.
    I will follow their suggestions and hopefully they can fix the issues.
    Thanks for responding.
     
  5. Couriant

    Couriant Trusted Advisor

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    Ahh that would certainly cause issues.
     
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