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Limited access wifi

Discussion in 'Networking' started by teamnate, Jan 22, 2015.

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  1. teamnate

    teamnate Thread Starter

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    Hello I've been having problems connecting to internet WiFi well any WiFi. Says I have limited access I have a Toshiba C655 Windows 7.
     

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  2. etaf

    etaf Moderator

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    Wayne
    have you tried installing the driver from the manufacturers website?
     
  3. teamnate

    teamnate Thread Starter

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    If you talking about this yea but when I do connect the virtual WiFi miniport still have x and on network information setup connection is an X also I don't kno if that's cause I'm not by WiFi or connected to it. I've tried. The Windows update on control panel.
     

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  4. etaf

    etaf Moderator

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    so what happened when you installed the driver from the manufacturers website ?

    lets see an iconfig /all

    ------------------------------------------------------------------------
    ipconfig /all

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
    Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

    For Windows 8
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
    http://www.bleepingcomputer.com/tutorials/open-an-elevated-command-prompt-in-windows-8/
    Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​

    For windows version, XP, Vista, W7
    Hold the Windows key and press R

    Now type CMD

    Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
     
  5. teamnate

    teamnate Thread Starter

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    Nothing I have a Windows 7
     
  6. teamnate

    teamnate Thread Starter

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    Notepad blank I must dent do something ri
     
  7. teamnate

    teamnate Thread Starter

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    Says
     

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  8. teamnate

    teamnate Thread Starter

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  9. etaf

    etaf Moderator

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    First Name:
    Wayne
    ------------------------------------------------------------------------
    Device Manager

    Please Post back the results in device manager as requested below

    You will now need to take a screen shot and copy that back to the working PC.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.
    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

    how to access device manager for different windows versions
    http://www.computerhope.com/issues/ch000833.htm

    Hold the Windows key and press Pause key, should open to allow device manager to be seen, see the menu on the left hand side

    on a laptop you may need to use Hold the Windows key and press FN key + the pause key

    If the above does not work then

    For Windows 7 or Vista
    Click on the Start Orb > In the Start Search box type > device manager and then press enter
    or
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    start > control panel> System and Security> Device Manager
    For Windows 8
    If you happen to be using a keyboard with Windows 8, the quickest way to open Device Manager is via its shortcut on the Power User Menu, accessible by pressing the WINDOW key and the X key together.
    If on a touch screen - have a read here http://pcsupport.about.com/od/windows-8/a/device-manager-windows-8.htm
    Once you are in device manager then navigate to:

    network adaptors, click on the + > post back the devices that are listed under network adapters
    are there any yellow ! ? or a X​

    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window.
    For Windows XP
    Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    For windows Vista or Windows 7
    you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/
    For Windows 8
    you can use the snipping tool > Open Snipping Tool (From the Windows 8 Start Screen, type "snip" and press enter.
    >Press the Esc. key.
    >go back to your Windows 8 start screen - Swipe from left or press Window Button
    >Press Ctrl+PrntScr button to use Snipping Tool
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  10. teamnate

    teamnate Thread Starter

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    [​IMG]


    Yes an yellow. ! On Ethernet controler
     
  11. etaf

    etaf Moderator

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    Wayne
    you have a ! on the ethernet controller
    you need the driver for that device

    ------------------------------------------------------------------------
    How to identify hardware in Device Manager

    right click on the device with a yellow!

    from the menu choose
    properties
    Click on the Details Tab
    Under the Property - drop down
    Select hardware ids
    Right click and select all
    Then right click again and select copy
    Copy and paste that information here

    You should see a code similar to this

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    please reply with the full code for your device(s)

    The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    Vendor ID = 8086
    Device ID = 008A

    Post back those two numbers make sure we know which is vendor ID and which is device ID

    These codes can be looked up at this site http://www.pcidatabase.com/

    As an example the link for that database tells us that;
    Vendor ID code 8086 is for this vendor - Intel Corporation
    Device ID code 008A is for this device - Intel Centrino Wireless-N1030


    Unknown Device Identifier enables you to identify the yellow question mark labeled Unknown Devices in Device Manager.
    http://www.zhangduo.com/udi.html

    ------------------------------------------------------------------------
     
  12. teamnate

    teamnate Thread Starter

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    Shows
     

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  13. teamnate

    teamnate Thread Starter

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  14. etaf

    etaf Moderator

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    First Name:
    Wayne
    Qualcomm Atheros AR8152/8158

    need the exact model for the toshiba
    C655 -
    should be some more numbers
    also is it a satellite model

    best to download the driver from the manufacturers website first
    drivers will be here
    http://support.toshiba.com/support/home
     
  15. teamnate

    teamnate Thread Starter

    Joined:
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    Yes it's satellite Intel Pentium 2.20kHz. 64 bit operating system
     
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