1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

limited connectivity for laptop,using either wireless or ethernet

Discussion in 'Windows Vista' started by bobby_T, Feb 15, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. bobby_T

    bobby_T Thread Starter

    Joined:
    Feb 15, 2013
    Messages:
    2
    hi all

    i am at my wits end... my computer (an HP Pavilion dv6700) does not seem to be able to connect to the internet in either the wireless or ethernet-connected mode. looking on the internet i tried to do an ipconfig /release then ipconfig/ renew but when i tried the renew i got the message: "no operation can be performed on local area connection while it has its media disconnected"

    i searched this error message on the forum and since every case seems to be different and requires posting of the ipconfig /all command here goes mine:

    -------------------------------------------------------------------------------------------------------


    Tunnel adapter Local Area Connection* 28:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 29:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 30:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 31:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 32:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 33:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 34:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 35:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 36:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 37:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 38:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 39:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 40:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 41:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 42:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 43:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 44:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 45:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 46:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 47:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 48:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 49:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 50:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 51:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 52:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 53:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 55:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 56:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 57:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{566B7740-08CF-4ABC-A3D1-785023CC1
    380}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 58:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #40
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Windows\system32>


    -------------------------------------------------------------------------------------------------------


    can anybody help me? any assistance would be greatly appreciated? thanx
     
  2. reticentAJ

    reticentAJ

    Joined:
    Jan 20, 2013
    Messages:
    1,312
    First Name:
    AJ
    It would appear no network adapter is detected. All I see are tunnel adapters, which isn't really a network adapter. Use this tool so we know the specs of your computer. (You can post them on here. Even better would be to update your profile, all the way at the bottom when updating your profile, it has this tool and you can put it in a textbox, save it, and then an icon appears next to your name, which allows us to see all of this information.

    http://static.techguy.org/download/SysInfo.exe

    Go to the start icon in the bottom left hand corner, right-click computer and select properties. Top left hand corner says device manager. Go to that. Do you see any red x's? If so, what are they on
     
  3. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,246
    First Name:
    Terry
    What operating system? [Edit: OK, so I forgot this is the Vista forum. :( ]

    Do the ipconfig this way ...

    ipconfig /all > config.txt & config.txt

    A Notepad window will open; copy here the first part of the file up to, but not beyond, the first tunnel adapter.
     
  4. reticentAJ

    reticentAJ

    Joined:
    Jan 20, 2013
    Messages:
    1,312
    First Name:
    AJ
    I'm guessing the rest of it got cut off?
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,246
    First Name:
    Terry
    Yeah; the Command Prompt window has a limited number of lines and when there are a ton of tunnel adapters the useful part of the ipconfig /all scrolls off the top into the bit bin.
     
  6. reticentAJ

    reticentAJ

    Joined:
    Jan 20, 2013
    Messages:
    1,312
    First Name:
    AJ
    You make me feel dumb every time you reply on a thread I have replied on. I need to start thinking more.
     
  7. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,246
    First Name:
    Terry
    My goal in life! :p Not! Almost everything I've learned has been from others' posts here or doing stuff wrong with my computers. :)

    Actually I think you and I make a half decent team 'cause we are usually on the same page but think of slightly different possibilities or techniques.
     
  8. reticentAJ

    reticentAJ

    Joined:
    Jan 20, 2013
    Messages:
    1,312
    First Name:
    AJ
    Yeah, well I'm learning at a very slow pace then.

    I don't know about you but decent isn't very good, so half decent is like terrible. Ha.
     
  9. bobby_T

    bobby_T Thread Starter

    Joined:
    Feb 15, 2013
    Messages:
    2


    thanks to all for the help so far.... as far as what you asked for TerryNet, here it is:

    --------------------------------------------------------------------------------------------------------



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Owner-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection* 20:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Anchorfree HSS Adapter
    Physical Address. . . . . . . . . : 00-FF-56-6B-77-40
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
    Physical Address. . . . . . . . . : 00-1E-68-94-FE-53
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5006X Wireless Network Adapter
    Physical Address. . . . . . . . . : 00-1F-E1-89-58-3C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::487e:869:ef7b:abc4%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.123(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, February 15, 2013 6:15:45 PM
    Lease Expires . . . . . . . . . . : Saturday, February 16, 2013 6:15:45 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-21-86-3A-3D-39
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{C27A15E2-B76E-41B1-87BB-5003749A4FA2}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    ------------------------------------------------------------------------------------------------------


    hope it helps.... purduebmaker7, as to your initial response, i'm not using my (affected) computer to correspond here, i'm borrowing somebody else's to do this, so i'm not sure i care utilize your method, but thanx a lot nevertheless
     
  10. reticentAJ

    reticentAJ

    Joined:
    Jan 20, 2013
    Messages:
    1,312
    First Name:
    AJ
    You will need to use your computer in order to troubleshoot it. If there is a red x on your network card in device manager, that would be a definite problem. Seeing the new configuration shows that in fact your computer is able to reach the router and has been assigned an ip address and the other appropriate settings, I doubt there would be a red x on your network adapter.

    I would only try to connect to the internet through the ethernet cable, and not wirelessly. Your settings are correct, which makes me to believe there is a configuration problem with the router. Something like MAC address filtering would prevent you from accessing the internet. Make sure there is no MAC address filtering on the router. Terrynet will tell you this, along with more information.
     
  11. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,246
    First Name:
    Terry
    Also, if you had an ethernet cable connected the "Media disconnected" probably means the cable or NIC is defective.
     
  12. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1089693

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice